Shelter Shift Lead - Crisis Response & Team Leadership

The Salvation Army USA Western Territory; Everett (WA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Sick time

Medical insurance

Vision insurance

Dental insurance

Job summary

The Salvation Army USA Western Territory is seeking a Shelter Monitor Lead for their Everett New Start Center. This full-time position involves scheduling client intakes, conducting security rounds, and serving as a shift lead, ensuring safe operations during varied shifts.

The ideal candidate will possess a HS Diploma, customer service experience, and leadership skills. A benefits package including medical, vision, and dental insurance is offered. Apply today to help create a safe environment for shelter guests.

Qualifications

• Minimum of 1 year experience in public contact/customer service.
• Experience in social service shelter or residential preferred.
• Ability to pass background check as required.

Responsibilities

• Responsible for scheduling client intakes via telephone referrals.
• Conduct periodic walking inspections of the facility.
• Serve as shift lead, providing direction to Shelter Monitor staff.

Skills

Engage with diverse populations

Detail-oriented

Self-starter

Team player

Leadership and organization

Interpersonal skills

Customer service mindset

Education

HS Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Email programs (Outlook)

Job description

The Salvation Army USA Western Territory is seeking a Shelter Monitor Lead for their Everett New Start Center. This full-time position involves scheduling client intakes, conducting security rounds, and serving as a shift lead, ensuring safe operations during varied shifts.

The ideal candidate will possess a HS Diploma, customer service experience, and leadership skills. A benefits package including medical, vision, and dental insurance is offered. Apply today to help create a safe environment for shelter guests.