Shelter Monitor & Intake Specialist - Everett

The Salvation Army Southern California; Everett (WA); On-site; USD 27,537 - 39,220; Full time

Benefits offered by this job

Paid holidays

Vacation time

Medical, vision, and dental insurance

Retirement plan

Paid sick leave

Job summary

The Salvation Army Southern California seeks a Shelter Monitor for the Everett New Start Center. This full-time position involves supporting shelter operations and ensuring client safety across multiple shifts.

Responsibilities include client intakes, security rounds, and maintaining a safe environment. A high school diploma and customer service experience are required. Benefits include health insurance and paid time off.

Qualifications

• Minimum of 6 months of experience in public contact/customer service.
• Experience in a social service shelter/residential preferred.
• WA Driver’s License preferred.

Responsibilities

• Respond to crisis and inquiry telephone calls with support and information.
• Conduct periodic inspections of facility areas for safety.
• Provide crisis intervention and notify authorities in emergencies.

Skills

Engagement with diverse populations

Detail-oriented

Strong communication skills

Customer service mindset

Ability to maintain confidentiality

Education

HS Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Salvation Army Southern California seeks a Shelter Monitor for the Everett New Start Center. This full-time position involves supporting shelter operations and ensuring client safety across multiple shifts.

Responsibilities include client intakes, security rounds, and maintaining a safe environment. A high school diploma and customer service experience are required. Benefits include health insurance and paid time off.