Shelter Security Director | 24/7 Ops & Risk Mitigation

Care For the Homeless; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Care For the Homeless (CFH) seeks a Director of Security to oversee all security operations under contract with the New York City Department of Homeless Services. The role reports to the Shelter Director and COO and requires ensuring safety for residents and staff across all sites.

Responsibilities include policy updates, staff management, 24/7 operations, security technology deployment, risk assessments, and coordination with local and federal agencies.

Qualifications

• BS/BA Degree preferred.
• 7–10 years of security experience in a social service setting, with local or federal law enforcement, or equivalent.
• 5 years of security management experience.
• Significant knowledge of security policies, standards, guidelines, and processes including HR, Fire & Life Safety.
• Fire Safety and F-80 certification.
• Working knowledge of physical and technical security systems, threat assessment, site assessments, emergency response and crisis management.
• Proficiency in Microsoft Office, Adobe, Google Docs, and Gmail.

Responsibilities

• Regularly update security policies and procedures, including evacuation plans, security operations manuals, and disaster recovery.
• Establish documentation to align the security program with the Shelter's strategic security plan and risk mitigation.
• Manage and direct security staff and ensure training on security plans and procedures.
• Manage 24/7 security operations and respond to after-hours security issues promptly.
• Oversee security technology projects such as video surveillance, access control, and alarm systems.
• Research and deploy security management techniques to safeguard shelter offices.
• Collaborate with IT to streamline security processes.
• Conduct site risk assessments and develop mitigation strategies with leadership.
• Provide comprehensive and accurate reports documenting security reviews and audits.
• Drive continuous improvement of security services and practices.
• Assist with security planning for CFH special events.
• Develop and deliver security training and awareness programs.
• Maintain contacts with law enforcement and DHS to stay updated.

Skills

Multitasking

Interpersonal skills

Verbal communication

Written communication

Problem-solver

Ethics and confidentiality

Calm under pressure

Education

BS/BA Degree preferred

Tools

Microsoft Office

Adobe

Google Docs

Gmail

Job description

Care For the Homeless (CFH) seeks a Director of Security to oversee all security operations under contract with the New York City Department of Homeless Services. The role reports to the Shelter Director and COO and requires ensuring safety for residents and staff across all sites.

Responsibilities include policy updates, staff management, 24/7 operations, security technology deployment, risk assessments, and coordination with local and federal agencies.