Shelter Safety & Shift Supervisor

Childrens Rescue Fund; New York (NY); On-site; USD 41,000 - 50,000; Full time

Job summary

Children’s Rescue Fund in Bronx, NY seeks a Shift Supervisor (Cauldwell) to oversee Safety Monitors on the Hope House shift, ensuring safety and civility among clients, visitors, and staff. The role includes administrative duties and direct supervision to maintain secure operations.

The ideal candidate will have a security license, CPR certification, and at least two years of supervisory experience in security or five years as a Private/Personal Security Officer, with strong communication skills

Qualifications

• Must possess Security license.
• Must possess an F80.
• Must possess current CPR certification.
• NYS Driver's license required.
• Two years of Supervisory experience in commercial/residential security or law enforcement, or five years' experience as a Private/Personal Security Officer.
• Must have good communication skills, experience working with women and children.
• Exhibits superior professionalism at all times, even when under pressure or experiencing challenges with the clients.
• Must successfully complete background investigation.

Responsibilities

• Supervises Safety Monitors and ensures all safety and security duties are performed as per agency protocol.
• Conducts fire drills and documents results.
• Responds to incidents and follows DHS and agency protocols in responding to and documenting incidents.
• Reports incidents of Child Abuse to the state Central Registry.
• Interacts with HERO and provides updates on unit vacancies and occupancies. Accepts referrals and conducts initial intake of new families upon arrival to the facility.
• Answer facility phone and directs calls.
• Ensures that Safety Monitors conduct patrols and monitor the CCTV system and report observations.
• Assists Safety Monitors in ensuring that clients follow shelter rules while in the facility.
• Trains Safety Monitors in security measures and recommends changes in procedures/equipment to the Manager of Building Operations.
• Other duties as assigned.
• Conduct daily audit of Safety Monitor's Desk Log and Supervisor's Desk Log for accuracy and content.
• Prepares/conducts Employee Appraisal Evaluations in a timely and thorough manner.
• Prepares and audits Incident/Accident Reports.
• Maintain and schedule vans daily usage.
• Complete end-of-shift reports and emails report to Manager of Operations, the Program Director and DSS/Asst. Director.
• Oversee and supervise department staff in the utilization of the DHS Client Assistance and Re-housing System (CARES) for Intake Check-In, Incident Reports, and Facility Bed Management.

Skills

Security license

F80

CPR certification

Driver's license

Supervisory experience

Communication skills

Professionalism

Background check

Job description

Children’s Rescue Fund in Bronx, NY seeks a Shift Supervisor (Cauldwell) to oversee Safety Monitors on the Hope House shift, ensuring safety and civility among clients, visitors, and staff. The role includes administrative duties and direct supervision to maintain secure operations.

The ideal candidate will have a security license, CPR certification, and at least two years of supervisory experience in security or five years as a Private/Personal Security Officer, with strong communication skills