Shift Supervisor (Cauldwell)

Children's Rescue Fund; Northern, New York (KY, NY); Hybrid; USD 41,000 - 50,000; Full time

Job summary

Children's Rescue Fund is seeking a Shift Supervisor for the Cauldwell unit in Bronx, NY. The role oversees Safety Monitors, enforces shelter rules, and ensures secure operations on the assigned shift.

Responsibilities include incident response, fire drills, and documentation, with strong emphasis on safety and client welfare. Requires security licensure, CPR, and supervisory experience in security settings.

Qualifications

• Must possess a security license and F80 clearance.
• CPR certification required; NYS driver’s license required.
• Two years supervisory security experience or five years as a private security officer.
• Strong communication and professionalism under pressure.

Responsibilities

• Supervises Safety Monitors and ensures safety duties per protocol.
• Conducts fire drills and documents results.
• Responds to incidents and documents per DHS/agency protocol.
• Reports child abuse incidents to the state Central Registry.
• Interacts with HERO, manages unit vacancies and admissions.
• Answers facility phone and directs calls.
• Ensures Patrols and CCTV monitoring and documentation.
• Trains Monitors and recommends procedure changes.
• Maintains daily desk logs and audit reports.
• Oversees CARES system for intake, incidents and bed management.

Skills

Leadership experience

Communication skills

Professionalism

Background check clearance

Education

Security license

F80 license

CPR certification

NYS Driver's license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Shift Supervisor (Cauldwell)

Full-time Regular Manual Laborer-USK Bronx, NY, US

8 days ago Requisition ID: 3191

Salary Range: $45,000.00 To $45,000.00 Annually

PRIMARY FUNCTION/PURPOSE:

The Shift/Safety Supervisor is directly responsible for the management and supervision of the Safety Monitors on duty on their assigned shift for our Hope House location in Bronx, NY. Monitors all activities to ensure safety in the physical plant and civility amongst clients, visitors and staff.

PRIMARY RESPONSIBILITIES:

• SupervisesSafetyMonitorsandensuresallsafetyandsecuritydutiesareperformed as per agency protocol.
• Conductsfiredrillsanddocumentsresults.
• RespondstoincidentsandfollowsDHSandagencyprotocolsinrespondingtoand documenting incidents.
• ReportsincidentsofChildAbusetothestateCentralRegistry.
• InteractswithHEROandprovidesupdatesonunitvacanciesandoccupancies.Accepts referrals and conducts initial intake ofnew families upon arrival tothefacility.
• Answerfacilityphoneanddirectscalls.
• EnsuresthatSafetyMonitorsconductpatrolsandaremonitoringtheCCTVcamera system and are reporting and documenting observations.
• AssistsSafetyMonitors inensuringthatclientsfollowshelterruleswhileinthefacility.
• TrainsSafetyMonitorsinsecuritymeasuresandrecommendschangesin procedures/equipment to the Manager of Building Operations.
• Otherdutiesasassigned.

ADMINISTRATIVE RESPONSIBILITIES:

• Conduct dailyauditofboth theSafetyMonitor's DeskLog,andtheSupervisor's Desk Log for accuracy and content.
• Prepares/conductsEmployeeAppraisalEvaluationsinatimelyandthoroughmanner.
• PreparesandauditsIncident/AccidentReports.
• Maintainandschedulevansdailyusage.
• CompletesendofshiftreportsandemailsreporttoManagerofOperations, theProgram Director and DSS/Asst. Director.
• CompletesendofshiftreportsandemailsreporttoManagerofOperations, theProgram Director and DSS/Asst. Director.
• Overseeandsupervise department staffintheutilization oftheDHSClient Assistance andRe-housingSystem(CARES)SystemregardingIntakeCheck-In,IncidentReports, and Facility Bed Management.

MINIMUM QUALIFICATIONS:

• MustpossessSecuritylicense.
• MustpossessanF80.
• MustpossesscurrentCPRcertification.
• NYS Driver'slicense required.
• Two(2)yearsofSupervisory experienceincommercial/residentialsecurityorlaw enforcement, orFive(5)years' experience asaPrivate/PersonalSecurity Officer.
• Mustgavegoodcommunicationskills,experienceworkingwithwomenandchildren.
• Exhibitsuperiorprofessionalismatalltimes,evenwhenunderpressureorexperiencing challenges with the clients.
• Mustsuccessfullycompletebackgroundinvestigation.

OTHER REQUIREMENTS (including Physical Demands):

• Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiesto perform the essential functions.

EEO Statement – Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, citizenship or immigration status, military or veteran status, gender identity, sexual orientation, or any other characteristic protected by applicable law.