Shelter Security Shift Supervisor — Lead & Respond

Westhab Inc.; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Westhab Inc. in NYC seeks a Shift Supervisor to oversee security operations in our 24-hour homeless shelter. You will supervise officers, monitor access control, respond to incidents, and ensure safety for clients and staff; overtime is mandatory and relief coverage is required.

The ideal candidate has a High School Diploma or GED, 1–2 years of supervisory experience, and valid NYS Security Guard license and Fire Guard F80 certification. Knowledge of CARES and DHS shelter protocols is preferred.

Qualifications

• Proof of education is required: High School Diploma/GED.
• 1-2 years of Supervisor experience required.
• A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI).
• Must possess a general knowledge of security systems.
• Ability to solve problems; ability to make decisions based on factual information is a must.
• Knowledge of video surveillance and fire detection/alarm notification systems a must.
• Must be flexible on days and hours of availability.
• Must have shelter knowledge and be familiar with CARES and DHS shelter protocols

Responsibilities

• Train new security officers/residential aide employees in all aspects of the facility.
• Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties
• Monitor access control and ensure effective use of the magnetometer and x-ray machine
• Respond to incidents and utilize crisis management to protect the safety of the staff and clients
• Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities.
• Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates.
• Conduct daily security and fire safety system inspections
• Fulfill all job responsibilities of a Safety Security Officer in their absence.
• Maintain the safety and security of clients and staff.
• Provide crisis intervention when needed.
• Assist the Security Manager in preparing and executing fire drills.
• Oversee AWOL family property pack up
• Monitor logging of client property to ensure accuracy
• Ensure that all managers are kept aware of critical incidents on assigned shifts
• Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy
• Attend various meetings and trainings as needed.
• Check inventory of all assigned equipment daily, and investigate any discrepancies.
• Mandatory Overtime Required
• Perform all related duties as assigned.

Skills

Supervisory experience

Problem solving

Decision making

Education

High School Diploma/GED

Tools

Video surveillance

Fire alarm systems

Security systems

Job description

Westhab Inc. in NYC seeks a Shift Supervisor to oversee security operations in our 24-hour homeless shelter. You will supervise officers, monitor access control, respond to incidents, and ensure safety for clients and staff; overtime is mandatory and relief coverage is required.

The ideal candidate has a High School Diploma or GED, 1–2 years of supervisory experience, and valid NYS Security Guard license and Fire Guard F80 certification. Knowledge of CARES and DHS shelter protocols is preferred.