Shift Supervisor (Cauldwell)

Childrens Rescue Fund; New York (NY); On-site; USD 41,000 - 50,000; Full time

Job summary

Children’s Rescue Fund in Bronx, NY seeks a Shift Supervisor (Cauldwell) to oversee Safety Monitors on the Hope House shift, ensuring safety and civility among clients, visitors, and staff. The role includes administrative duties and direct supervision to maintain secure operations.

The ideal candidate will have a security license, CPR certification, and at least two years of supervisory experience in security or five years as a Private/Personal Security Officer, with strong communication skills

Qualifications

• Must possess Security license.
• Must possess an F80.
• Must possess current CPR certification.
• NYS Driver's license required.
• Two years of Supervisory experience in commercial/residential security or law enforcement, or five years' experience as a Private/Personal Security Officer.
• Must have good communication skills, experience working with women and children.
• Exhibits superior professionalism at all times, even when under pressure or experiencing challenges with the clients.
• Must successfully complete background investigation.

Responsibilities

• Supervises Safety Monitors and ensures all safety and security duties are performed as per agency protocol.
• Conducts fire drills and documents results.
• Responds to incidents and follows DHS and agency protocols in responding to and documenting incidents.
• Reports incidents of Child Abuse to the state Central Registry.
• Interacts with HERO and provides updates on unit vacancies and occupancies. Accepts referrals and conducts initial intake of new families upon arrival to the facility.
• Answer facility phone and directs calls.
• Ensures that Safety Monitors conduct patrols and monitor the CCTV system and report observations.
• Assists Safety Monitors in ensuring that clients follow shelter rules while in the facility.
• Trains Safety Monitors in security measures and recommends changes in procedures/equipment to the Manager of Building Operations.
• Other duties as assigned.
• Conduct daily audit of Safety Monitor's Desk Log and Supervisor's Desk Log for accuracy and content.
• Prepares/conducts Employee Appraisal Evaluations in a timely and thorough manner.
• Prepares and audits Incident/Accident Reports.
• Maintain and schedule vans daily usage.
• Complete end-of-shift reports and emails report to Manager of Operations, the Program Director and DSS/Asst. Director.
• Oversee and supervise department staff in the utilization of the DHS Client Assistance and Re-housing System (CARES) for Intake Check-In, Incident Reports, and Facility Bed Management.

Skills

Security license

F80

CPR certification

Driver's license

Supervisory experience

Communication skills

Professionalism

Background check

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Shift Supervisor (Cauldwell)

Full-time Regular Manual Laborer-USK Bronx, NY, US

22 days ago Requisition ID: 3191

Salary Range: $45,000.00 To $45,000.00 Annually

PRIMARY FUNCTION/PURPOSE:

The Shift/Safety Supervisor is directly responsible for the management and supervision of the Safety Monitors on duty on their assigned shift for our Hope House location in Bronx, NY. Monitors all activities to ensure safety in the physical plant and civility amongst clients, visitors and staff.

PRIMARY RESPONSIBILITIES:

• SupervisesSafetyMonitorsandensuresallsafetyandsecuritydutiesareperformed as per agency protocol.
• Conductsfiredrillsanddocumentsresults.
• RespondstoincidentsandfollowsDHSandagencyprotocolsinrespondingtoand documenting incidents.
• ReportsincidentsofChildAbusetothestateCentralRegistry.
• InteractswithHEROandprovidesupdatesonunitvacanciesandoccupancies.Accepts referrals and conducts initial intake ofnew families upon arrival tothefacility.
• Answerfacilityphoneanddirectscalls.
• EnsuresthatSafetyMonitorsconductpatrolsandaremonitoringtheCCTVcamera system and are reporting and documenting observations.
• AssistsSafetyMonitors inensuringthatclientsfollowshelterruleswhileinthefacility.
• TrainsSafetyMonitorsinsecuritymeasuresandrecommendschangesin procedures/equipment to the Manager of Building Operations.
• Otherdutiesasassigned.

ADMINISTRATIVE RESPONSIBILITIES:

• Conduct dailyauditofboth theSafetyMonitor's DeskLog,andtheSupervisor's Desk Log for accuracy and content.
• Prepares/conductsEmployeeAppraisalEvaluationsinatimelyandthoroughmanner.
• PreparesandauditsIncident/AccidentReports.
• Maintainandschedulevansdailyusage.
• CompletesendofshiftreportsandemailsreporttoManagerofOperations, theProgram Director and DSS/Asst. Director.
• CompletesendofshiftreportsandemailsreporttoManagerofOperations, theProgram Director and DSS/Asst. Director.
• Overseeandsupervise department staffintheutilization oftheDHSClient Assistance andRe-housingSystem(CARES)SystemregardingIntakeCheck-In,IncidentReports, and Facility Bed Management.

MINIMUM QUALIFICATIONS:

• MustpossessSecuritylicense.
• MustpossessanF80.
• MustpossesscurrentCPRcertification.
• NYS Driver'slicense required.
• Two(2)yearsofSupervisory experienceincommercial/residentialsecurityorlaw enforcement, orFive(5)years' experience asaPrivate/PersonalSecurity Officer.
• Mustgavegoodcommunicationskills,experienceworkingwithwomenandchildren.
• Exhibitsuperiorprofessionalismatalltimes,evenwhenunderpressureorexperiencing challenges with the clients.
• Mustsuccessfullycompletebackgroundinvestigation.

OTHER REQUIREMENTS (including Physical Demands):

• Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiesto perform the essential functions.

EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, citizenship or immigration status, military or veteran status, gender identity, sexual orientation, or any other characteristic protected by applicable law.