Shelter Safety & Resident Care Advocate

The Salvation Army USA Central Territory; Milwaukee (WI); On-site; USD 38,000 - 46,000; Full time

Job summary

The Salvation Army USA Central Territory in Milwaukee is seeking a Resident Supervisor for the Emergency Lodge to oversee direct care of residents and ensure a safe environment. Shifts are primarily 2nd and 3rd, with occasional 1st shifts as assigned.

You will conduct intake and discharge services, manage front desk duties, maintain records, and enforce shelter policies while upholding confidentiality and the mission of The Salvation Army.

Qualifications

• Education: High School diploma or equivalent, with one year of college preferred.
• Experience: Prefer one year of experience working with people who are homeless or low-income or who have issues with chemical dependency, mental health, domestic violence and/or sexual assault.
• Any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Licenses and Certifications: Valid driver's license with clearance to drive from The Salvation Army's insurance carrier.

Responsibilities

• Monitor the facility and activities of the residents to ensure safety and location of residents at all times.
• Assure safety and security of residents and the facility; monitor all internal and external areas of the building.
• Manage the front desk area, including handling phone calls, mail sorting, visitors and residents coming and going from the building.
• Check-in residents returning to the shelter after work or other approved absences from the premises.
• Conduct intake services to include but not limited to: completing necessary paperwork , providing new residents with an overview of the program services and rules.

Education

High School diploma or equivalent

One year of college preferred

Job description

The Salvation Army USA Central Territory in Milwaukee is seeking a Resident Supervisor for the Emergency Lodge to oversee direct care of residents and ensure a safe environment. Shifts are primarily 2nd and 3rd, with occasional 1st shifts as assigned.

You will conduct intake and discharge services, manage front desk duties, maintain records, and enforce shelter policies while upholding confidentiality and the mission of The Salvation Army.