Shelter Rehousing & Provider Training Coordinator

NYC Department of Social Services; New York (NY); On-site; USD 63,000 - 72,000; Full time

Job summary

The NYC Department of Social Services, Housing Services Administration, seeks a Community Coordinator to support shelter rehousing through staff training, process curriculum, and provider collaboration. The role focuses on improving rehousing practices, client outcomes, and coordination with partner agencies.

Hours: Monday–Friday, 9am–5pm. Residency requirements apply. You will work with providers to address barriers and guide clients toward affordable housing and available benefits.

Qualifications

• Bachelor's degree and two years of experience in community work or related duties.
• High school diploma with six years of related experience.
• Equivalent combination of education and experience with at least one year at the described level.

Responsibilities

• Provide consultation and training to provider staff to strengthen rehousing service knowledge and capacity.
• Develop and outline a support curriculum for the rehousing process.
• Conduct site visits and assessments to identify gaps and recommend improvements.
• Review performance data and prepare reports for leadership and provider management.
• Participate in meetings with providers to address challenges related to client exit strategies and income verification.
• Guide clients and staff on identifying affordable housing options and accessing government benefits.

Education

Bachelor's degree

High school diploma or equivalent

Equivalent education/experience

Job description

The NYC Department of Social Services, Housing Services Administration, seeks a Community Coordinator to support shelter rehousing through staff training, process curriculum, and provider collaboration. The role focuses on improving rehousing practices, client outcomes, and coordination with partner agencies.

Hours: Monday–Friday, 9am–5pm. Residency requirements apply. You will work with providers to address barriers and guide clients toward affordable housing and available benefits.