Shelter Programs Manager - People-Centered Ops

tsainternal; Minneapolis (MN); On-site; USD 64,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Hearing

Disability and Life Insurance

Flexible Spending Accounts

403(b) Retirement Accounts

Pension Plan

Generous Time Off

Job summary

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations provide shelter, housing, and supportive services to over 300 people each night. The Program Manager of Shelter leads day-to-day shelter operations, directs shelter advocates, and collaborates with HLC leadership on compliance and program development.

This role ensures a welcoming, person-centered, dignified environment for all participants.

Qualifications

• Bachelor's degree in relevant field; combination of experience considered.
• If degree is in social work, must be licensed by state board.
• Previous relevant experience required; may include volunteering and lived experience.
• Previous program and staff supervision highly preferred.
• Must possess valid driver's license, meet MVR requirements, and pass background checks.

Responsibilities

• Supervise day to day operations of the shelters, including supervising programming and advocates.
• Assist with compliance, fiscal responsibility, and reporting including licensing, regulations, grants, budget development, and contracts.
• Collaborate with fellow leadership on program development, implementation, and assessment.
• Engage in internal and external activities to promote The Salvation Army and HLC goals and objectives.
• Ensure up-to-date, accurate participant information is maintained in casefiles and through database entry.

Skills

Staff supervision

Leadership

Interpersonal skills

Communication

Microsoft Office

Databases

Education

Bachelor's degree

Licensed in Social Work (state board)

Tools

Database entry

Job description

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations provide shelter, housing, and supportive services to over 300 people each night. The Program Manager of Shelter leads day-to-day shelter operations, directs shelter advocates, and collaborates with HLC leadership on compliance and program development.

This role ensures a welcoming, person-centered, dignified environment for all participants.