Program Manager (2nd Shift)

Grkroccenter; Minneapolis, Northern (MN, KY); Hybrid; USD 64,000 - 65,000; Full time

Job summary

The Salvation Army Harbor Light Center in Minneapolis is seeking a Program Manager of Shelter to lead daily shelter operations, supervise programming and advocates, and maintain a welcoming, person-centered environment for participants.

The role partners with HLC leadership on compliance, program development, and collaboration across departments, while ensuring accurate participant records and effective use of databases.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• If degree is in social work, must be licensed by the state board.
• Previous program and staff supervision experience preferred.
• Valid driver’s license, meet MVR requirements, and pass background checks.

Responsibilities

• Supervise day-to-day shelter operations, including programming and advocates.
• Assist with compliance, fiscal responsibilities, grants, budgets, and contracts.
• Collaborate with leadership on program development, implementation, and assessment.
• Engage in internal/external activities to promote HLC goals and objectives.
• Maintain up-to-date participant information in casefiles and databases.

Skills

Interpersonal skills

Leadership & supervision

English communication

Microsoft Office

Databases

Driver's license

Education

Bachelor's degree or equivalent experience

Licensed if degree is in social work

Tools

Microsoft Office

Job description

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations provide shelter, housing, and supportive services to over 300 people each night. The Program Manager of Shelter is responsible for the day-to-day operations of the shelter programs and leads the shelter advocates teams. The Program Manager also partners with fellow HLC leadership on compliance, collaboration between programs/departments, and ensuring a welcoming, affirming, holistic, person-centered, dignified environment for all participants.

Essential Functions (approximate time spent)

• Supervise day to day operations of the shelters, including supervising programming and advocates. (70%)
• Assist with compliance, fiscal responsibility, and reporting including licensing, regulations, grants, budget development, and contracts. (10%)
• Collaborate with fellow leadership on program development, implementation, and assessment. (10%)
• Engage in internal and external activities to promote and further The Salvation Army and HLC goals and objectives. (5%)
• Ensure up-to-date, accurate participant information is maintained in casefiles and through database entry. (5%)

Education and Experience

• Bachelor’s degree in relevant field. In lieu of degree, a combination of experience and education will be considered.
• If degree is in social work, must be licensed by state board.
• Previous relevant experience required; experience may include employment, volunteering, and lived experience.
• Previous program and staff supervision highly preferred.
• Must possess valid driver’s license, meet MVR requirements, and pass background checks.

Full-Time, 40hrs/week

$63,701.00-$63,725.03 Annually

• Good interpersonal and communication skills, especially with participants of diverse backgrounds.
• Superior leadership and supervision skills.
• Strong ethical and professional behavior with a focus on client self-determination and confidentiality.
• Works with integrity, valuing honesty and diligence.
• Proficient with PC, Microsoft Office, and databases.

Working Conditions

• Varity of work, sitting approximately 50% of the time with some prolonged standing, walking and bending.
• Must be able to occasionally lift 25 pounds.
• Professional work environment, not eligible for remote friendly work environment.
• Must be able to communicate clearly in English, and work in person and on the phone.

Supervisory Responsibilities

Provide direction, oversight, training, and supervision to assigned advocates.

Travel Requirements

Regular local travel by agency or personal vehicle. Rare out-of-area travel.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.

Additional Information

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. We do not discriminate against applicants on the basis of race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, status with regard to public assistance, or membership or activity in a local human rights commission. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The Salvation Army offers a competitive benefits package including:

• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off