Shelter Programs Director: Trauma-Informed Leader

salvarmycareers

St. Louis (MO)

On-site

USD 70,000 - 85,000

Full time

11 days ago

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Benefits offered by this job

Paid holidays

Health insurance

Pension plan

Life insurance

Disability insurance

Job summary

Family Haven Shelter seeks a Program Director to lead shelter programs, manage staff, ensure policy compliance, and drive strategic operations at the St. Louis facility. The role requires strong leadership, trauma-informed care understanding, and experience overseeing residential services.

Salary starts at $77,250 annually. The position emphasizes collaboration with funders and ensuring 24/7/365 coverage for shelter residents.

Qualifications

Master's degree in Social Work or related field.
Minimum of three years' experience in residential services.
Three years' supervisory experience.
Proficiency in computer applications.
Ability to manage multiple projects independently and uphold confidentiality.

Responsibilities

Direct and develop shelter programs including Emergency Shelter, Transitional Housing, Permanent Supportive Housing.
Monitor program goals and contractual obligations, implementing strategies for goal attainment and compliance.
Oversee support services, activities, classes, and advocacy efforts for shelter residents.
Liaise with funders for compliance and participate in reviews and evaluations.
Ensure dignity in service delivery through trauma-informed care and strength-based case management.
Maintain high standards with quality assurance measures and compliance with shelter policies and practices.
Address emerging needs of shelter guests, emphasizing housing and economic justice.
Provide de-escalation, crisis intervention, and conflict mediation as needed.
Supervise Residential Services Supervisor, Residential Life Supervisor, and Residential Youth Coordinator.
Ensure adequate staffing coverage, including after-hours and on-call support.
Plan and facilitate regular training and development for staff and stakeholders.
Manage hiring, onboarding, training, supervision, and evaluation of shelter program staff.
Ensure accurate data collection and reporting in management systems.
Coordinate and submit statistical reports as required for contracts and quality assurance.
Attend relevant meetings and serve on committees.
Collaborate with organizations serving shelter guests and maintain records of partnerships.
Conduct occasional community outreach activities.
Assist Shelter Administrator in budget development and management.
Conduct facility tours and participate in seasonal and emergency disaster response training.
Maintain confidentiality and adhere to Safe From Harm guidelines.
Foster positive relationships within the organization and community.