Shelter Programs Director — Trauma-Informed Housing Leader

The Salvation Army USA Central Territory; St. Louis (MO); On-site; USD 70,000 - 85,000; Full time

Job summary

Family Haven Shelter in St. Louis, MO is seeking a Program Director to provide strategic leadership and oversight for shelter programs, including Emergency Shelter and Transitional Housing.

The Director will supervise staff, develop policies, ensure programmatic compliance, and coordinate with funders to meet contractual obligations while maintaining trauma‑informed, client‑centered care. A Master's degree in Social Work or related field and at least three years' supervisory experience in

Qualifications

• A Master's degree in Social Work or related field is required.
• Minimum three years' experience in residential services.
• Three years' supervisory experience and ability to manage multiple projects independently.

Responsibilities

• Direct and oversee shelter programs including Emergency Shelter and Transitional Housing.
• Ensure program goals, contractual obligations, and quality standards are met.
• Supervise staff and coordinate training, onboarding, and evaluations.
• Coordinate with funders and manage data reporting and compliance.
• Engage with community partners and maintain program confidentiality.

Skills

Leadership

Communication

Problem solving

Staff supervision

Education

Master's degree in Social Work or related field

Tools

Computer applications

Job description

Family Haven Shelter in St. Louis, MO is seeking a Program Director to provide strategic leadership and oversight for shelter programs, including Emergency Shelter and Transitional Housing.

The Director will supervise staff, develop policies, ensure programmatic compliance, and coordinate with funders to meet contractual obligations while maintaining trauma‑informed, client‑centered care. A Master's degree in Social Work or related field and at least three years' supervisory experience in