Shelter Operations Manager — DV Services

San Diego Organizing Project; San Diego (CA); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision insurance

401(K) with employer match

Employee Assistance Program

Wellness Days

Job summary

Center for Community Solutions is seeking a Residential Services Manager to oversee two domestic violence shelters, lead staff, coordinate programming, and ensure trauma-informed, compliant service delivery. The role requires strong leadership, collaboration with partners, and experience in crisis intervention.

Location is in the San Diego area with on-site operations and a hybrid option after proficiency. The position emphasizes safety, advocacy, and the delivery of high-quality client care for

Qualifications

• Bachelor’s degree in social work, counseling, criminal justice, public health, or equivalent.
• Complete California State-approved Domestic Violence and Sexual Assault Crisis Intervention Training and 12+ hours annual training.
• Minimum three years direct services experience with IPV, sexual assault, housing programs, and crisis intervention.

Responsibilities

• Oversee daily operations for East and North County shelter sites.
• Lead, train, supervise shelter staff across both locations.
• Coordinate timekeeping and personnel documentation for direct reports.
• Manage shelter volunteers and coordinate shelter programming.
• Ensure compliance with agency policies, funder requirements, and reporting.
• Participate in after-hours on-call leadership rotation.

Skills

Leadership

Staff Development

Communication

Time Management

Conflict Resolution

Ethical Practice

Cultural Diversity

Tech Literacy

Education

Bachelor’s in social work or related field

Tools

Microsoft Office

Google Workspace

Virtual platforms

Job description

Center for Community Solutions is seeking a Residential Services Manager to oversee two domestic violence shelters, lead staff, coordinate programming, and ensure trauma-informed, compliant service delivery. The role requires strong leadership, collaboration with partners, and experience in crisis intervention.

Location is in the San Diego area with on-site operations and a hybrid option after proficiency. The position emphasizes safety, advocacy, and the delivery of high-quality client care for