Shelter Operations Lead — Intake & Crisis Support

Helping Hands Reentry Outreach Centers; Lincoln City (OR); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Helping Hands Reentry Outreach Centers in Lincoln City seeks a full-time shelter staff member to supervise activities, conduct intakes, and manage referrals. The role requires independent work, attention to safety, and strong communication skills.

Experience with homeless populations is helpful, and the team values trauma-informed, compassionate support. The position includes after-hours duties, logging and record-keeping, and routine program meetings, with an hourly wage of $18.90 and full-time

Qualifications

• Ability to work independently and assess situations; take corrective action as needed.
• Strong written and verbal communication skills; professional phone etiquette.
• Experience with homeless/low-income populations is helpful.

Responsibilities

• Supervise shelter activities to ensure participant safety.
• Manage shelter intakes, reentry interviews, and after-hours referrals.
• Oversee bunk assignments, dorm inspections, and storage.
• Maintain accurate logs, shift reports, and participant records (manual and web-based).
• Perform urinalysis and breathalyzer testing as needed.
• Attend agency and program staff meetings.
• Provide crisis intervention and problem-solving support to participants.

Skills

Crisis intervention

Independent worker

Communication skills

Tools

Web-based program

Urinalysis testing

Job description

Helping Hands Reentry Outreach Centers in Lincoln City seeks a full-time shelter staff member to supervise activities, conduct intakes, and manage referrals. The role requires independent work, attention to safety, and strong communication skills.

Experience with homeless populations is helpful, and the team values trauma-informed, compassionate support. The position includes after-hours duties, logging and record-keeping, and routine program meetings, with an hourly wage of $18.90 and full-time