Resident Advisor - Full-time - Lincoln City

Helping Hands Reentry Outreach Centers; Lincoln City (OR); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Helping Hands Reentry Outreach Centers in Lincoln City seeks a full-time shelter staff member to supervise activities, conduct intakes, and manage referrals. The role requires independent work, attention to safety, and strong communication skills.

Experience with homeless populations is helpful, and the team values trauma-informed, compassionate support. The position includes after-hours duties, logging and record-keeping, and routine program meetings, with an hourly wage of $18.90 and full-time

Qualifications

• Ability to work independently and assess situations; take corrective action as needed.
• Strong written and verbal communication skills; professional phone etiquette.
• Experience with homeless/low-income populations is helpful.

Responsibilities

• Supervise shelter activities to ensure participant safety.
• Manage shelter intakes, reentry interviews, and after-hours referrals.
• Oversee bunk assignments, dorm inspections, and storage.
• Maintain accurate logs, shift reports, and participant records (manual and web-based).
• Perform urinalysis and breathalyzer testing as needed.
• Attend agency and program staff meetings.
• Provide crisis intervention and problem-solving support to participants.

Skills

Crisis intervention

Independent worker

Communication skills

Tools

Web-based program

Urinalysis testing

Job description

About Helping Hands Reentry Outreach Centers

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.

Our programs are Trauma-Informed, Data-Driven, and Person-Centered.

We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

Position Summary

• Supervise shelter activities to ensure the safety of participants.
• Responsible for shelter intakes, reentry interviews, and after-hours referrals.
• Manage timely bunk assignments, dorm inspections, and property storage.
• Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
• Written and verbal communication skills. Good computer skills and phone etiquette.
• Responsible for maintaining accurate logs, shift reports, and participant records, both manually and using a web-based program.
• Perform urinalysis and breathalyzer testing of participants as needed.
• Attend agency and program staff meetings.
• Facilitate problem-solving and provide crisis intervention services to participants as necessary.
• The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and constructive ways.
• Experience working with homeless/low-income population helpful.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
• Full-time, benefit eligible, $18.90 per hour

Physical/Mental Requirements

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

• Hearing and vision adequate for interaction with participants, interaction with staff, and interaction with the general public.
• Work is primarily performed indoors, within an office setting, occasionally accompanied by moderate noise levels and exposure to scents.
• Frequently required to sit/stand at a computer or in a stationary position.
• Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.
• Frequently required to move about within the facility for meetings, office equipment, and daily operations.

Preferred Qualifications

• Direct or Lived Experience with homelessness, addiction, and/or low-income populations.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault

Helping Hands is proud to be an Equal Opportunity Employer