Lead Winter Shelter Aide PTNB

Lincoln County Realty; Newport (OR); On-site; USD 30,000 - 33,000; Part time

Job summary

The Lincoln County Community Shelter and Resource Center seeks a Winter Shelter Lead Aide for the Newport site to support vulnerable neighbors during harsh coastal months. This role adds responsibilities such as coordinating with Supervisors, training the team, and driving quality improvement in shelter operations.

The Winter Shelter runs November through April; it is seasonal and part-time, non-benefitted, with up to 40 hours per week during the season.

Qualifications

• High School Diploma or GED required.
• One year of work experience with disadvantaged populations, including exposure to unhoused individuals.
• Oregon driver's license required within 30 days of hire.
• Bilingual/bicultural competencies for the Latino population desired but not required.

Responsibilities

• Provide on-the-job training and new hire orientation; assigns tasks; works with supervisor/manager to motivate and support staff.
• Monitor team performance; report on metrics and quality improvement projects.
• Screen guests for prohibited items; document belongings.
• Assist with meal prep, cleaning, laundry, showers, restrooms, and related services.
• Maintain a safe, clean, welcoming shelter environment and staff reception area.

Skills

De-escalation

Team leadership

Staff training

Cultural competence

Education

High School Diploma / GED

Job description

Position Summary

The Lincoln County Community Shelter and Resource Center is preparing for the upcoming Winter, getting a crew together to help provide some safety and comfort to some of our most vulnerable neighbors and community members during the harsher Coastal weather months.

We are currently looking to fill the Winter Shelter Lead Aide positions. These folks will perform all duties of a Winter Shelter Aide with additional responsibilities that include working collaboratively with Supervisors or Managers in assigning work, training to policies and procedures, leading team in quality improvement and quality assurance projects, and motivating and supporting the Winter Shelter Aide team.

The Winter Shelter is scheduled to open the beginning of November and to close the end of April.

This is a seasonal position. It is part-time, non-benefitted with the possibility of working up to 40 hrs/week during the Winter season.

$21.93 - $23.97 per hour* (depending on prior CSRC experience and shift.)

We are currently staffing the Newport shelter location for both Swing Shift (5pm-12am) and Graveyard Shift (12am-8am)

Essential Functions/Major Responsibilities

Lead Duties

• Provide on-the-job training and new hire orientation, assigns tasks, works collaboratively with supervisor or manager to motivate, engage and support staff.
• Monitor team performance and reports on metrics, quality improvement and assurance projects.

Assist in daily programs

• Present guest with conduct guidelines, shelter contract and list of prohibited materials, verbally explain conduct guidelines and prohibited materials as well as providing written documentation.
• Screen guests for prohibited items and kenneling needs upon entry, provide storage bags and document belongings.
• Assist with cleaning, site upkeep, kitchen, laundry, meals, showers, restrooms, and supportive services.
• Facilitate and monitor guests with laundry or showers, or restrooms and smoking breaks access.
• Ensure a safe, clean, and welcoming environment for shelter guests, and staff.
• Staff reception area to include guest engagement and answering phones, handing out hygiene items and monitoring facility safety.
• Assist with meal preparation and distribution.
• Inventory and maintain supplies, including kitchen and cleaning supplies (bleach, gloves, masks, etc.).

Safety

• Maintain the safety and security of the facility.
• Ensure that the shelter facility rules and regulations are followed.
• Conduct searches and security checks of guests and facility and document findings within the guidelines.
• Report any issues or problems encountered with residents.

Other Functions

• Assist clients with navigation to resources.
• May be assigned other duties.

Typical Qualifications

EDUCATION

• High School Diploma / GED

Experience

• One year of work experience with disadvantaged/disenfranchised populations that includes exposure to individuals who are unhoused.
• Bilingual and/or bicultural competencies for the Latino population are desired but not required.
• Any satisfactory combination of experience and training which demonstrates the ability to perform the above-described duties as determined by the County.

LICENSES

• Oregon Driver's licensed required within 30 days of hire.

Knowledge of/Ability to

• Working with unhoused populations or in a shelter setting
• Maintain confidential information.
• De‑escalate, redirect and remain calm when guests are in distress.
• Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, and/or vendors.

REASONABLE ACCOMMODATIONS

Lincoln County is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Lincoln County, OR | Official Website

Health & Human Services | Lincoln County, OR

Community Shelter and Resource Center | Lincoln County, OR

On-call, temporary, and certain grant‑funded positions are not eligible for employee benefits unless specified otherwise at the time of hire. Part‑time positions working 0 - 19 hours per week are also not eligible for employee benefits.