Shelter Housing Supervisor (On-Call Lead)

The Salvation Army; Johnson City (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

Job summary

The Salvation Army Johnson City shelter is seeking an on-site supervisor to oversee 24/7 operations, ensure smooth daily activities, and coordinate weekend staffing. You will supervise housing monitors and an intake coordinator, providing coaching and support to guests while upholding safety policies.

Responsibilities include on-call leadership 2-3 nights weekly, maintaining accurate records, responding calmly to emergencies, and guiding staff through policies and procedures to maintain a

Qualifications

• High school diploma or GED required or equivalent experience.
• Experience in security or social service work preferred.
• Ability to supervise multiple shifts and coordinate staff.

Responsibilities

• Supervises and participates in day-to-day shelter operations to ensure 24/7 coverage.
• Provides case management and coaching to shelter guests.
• Manages housing monitors and intake coordinator coverage.
• On-call lead 2-3 nights per week; respond to emergencies per policy.
• Ensures safety and security; maintains accurate records and logs.
• Works weekends and documents monthly activities.

Skills

Case management

Coaching

Leadership

Emergency response

Safety procedures

Record keeping

Education

High school diploma or GED

Job description

The Salvation Army Johnson City shelter is seeking an on-site supervisor to oversee 24/7 operations, ensure smooth daily activities, and coordinate weekend staffing. You will supervise housing monitors and an intake coordinator, providing coaching and support to guests while upholding safety policies.

Responsibilities include on-call leadership 2-3 nights weekly, maintaining accurate records, responding calmly to emergencies, and guiding staff through policies and procedures to maintain a