Shelter Operations Lead

Church at the Park; Monmouth (OR); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary life insurance

Paid time off

Job summary

Church at the Park in Monmouth, OR is seeking a Shelter Support role to assist daily operations at our shelter sites. You will help with reception, meal service, sanitation, and general site duties, contributing to a safe and welcoming environment.

The position emphasizes trauma-informed care, collaboration with staff, and strong organizational skills to serve participants experiencing homelessness and related challenges. Schedule highlights include weekend shifts and 8:00 am–4:30 pm hours.

Qualifications

• High School diploma or GED preferred but not required.
• Two years of social services experience; or equivalent education/experience.
• Commitment to trauma informed care and harm reduction approaches.
• Demonstrated mediation experience with escalated behavior.
• Ability to collaborate with management, case managers, peers and partners on site.
• Experience with homelessness or behavioral health/substance use contexts preferred but not required.
• Strong organizational skills to manage multiple participant needs.

Responsibilities

• Reception: check participants, partners and volunteers in/out; manage site phone; sort mail; assist with donations; connect guests to local resources; maintain welcoming reception area.
• Hospitality: check in food donations; audit expiration dates; log refrigerator temps; serve meals; sanitize areas.
• Sanitation: sign in participants for showers; assist with shower/restroom sanitation; handle participant laundry.
• Site inventory: weekly audits; log inventory; organize storage areas.
• Wellness Checks: weekly checks; record outcomes; communicate with participants.
• Deep Cleans: monthly deep cleans; record outcomes in tracking sheets.
• Site donation & shopping: coordinate shopping days; organize inventory; sort donations.
• Site cleanliness & safety: walk-throughs; manage debris and safety info; document pass downs.

Skills

Reception & intake

Team collaboration

Trauma-informed care

Job description

Church at the Park in Monmouth, OR is seeking a Shelter Support role to assist daily operations at our shelter sites. You will help with reception, meal service, sanitation, and general site duties, contributing to a safe and welcoming environment.

The position emphasizes trauma-informed care, collaboration with staff, and strong organizational skills to serve participants experiencing homelessness and related challenges. Schedule highlights include weekend shifts and 8:00 am–4:30 pm hours.