Shelter Operations Lead

Church at the Park; Monmouth (AL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Voluntary life insurance

Generous PTO

Job summary

Church at the Park is seeking a dedicated Shelter Associate to support daily shelter operations and participant services. You will assist with reception, hospitality, sanitation, inventory, and safety tasks, coordinating with staff and community partners to ensure a welcoming, secure environment.

The role emphasizes trauma-informed care, collaboration with case managers, and the ability to respond to participants’ needs while maintaining a clean, organized shelter space.

Qualifications

• Preferred but not required: High School diploma or GED.
• Two years of social services experience or equivalent education/experience.
• Commitment to trauma informed care and harm reduction approaches.
• Experience mediating between individuals with escalated behavior.
• Strong ability to collaborate with management, case managers and partners.

Responsibilities

• Reception: check in participants, manage site phone, receive donations, direct guests to resources and maintain reception area.
• Hospitality: check in food donations, supervise meals, monitor fridge temps, sanitize areas and maintain clean service spaces.
• Sanitation: sign in participants for showers, assist with cleaning showers/restrooms, run participant laundry.
• Site inventory: audit inventory weekly and track supplies.
• Wellness checks: conduct weekly wellness checks and record outcomes.
• Deep cleans: perform monthly deep cleans with participants and restoration team.
• Site donation and shopping: coordinate shopping days, sort donations and maintain inventory.
• Site cleanliness and safety: walk-through, report safety issues, and document pass downs.

Skills

Reception duties

Hospitality

Wellness checks

Site safety

Team collaboration

Crisis de-escalation

Multi-tasking

Education

High School diploma or GED

Job description

Church at the Park is seeking a dedicated Shelter Associate to support daily shelter operations and participant services. You will assist with reception, hospitality, sanitation, inventory, and safety tasks, coordinating with staff and community partners to ensure a welcoming, secure environment.

The role emphasizes trauma-informed care, collaboration with case managers, and the ability to respond to participants’ needs while maintaining a clean, organized shelter space.