Shift Lead - Day

Church at the Park; Monmouth (AL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Voluntary life insurance

Generous PTO

Job summary

Church at the Park is seeking a dedicated Shelter Associate to support daily shelter operations and participant services. You will assist with reception, hospitality, sanitation, inventory, and safety tasks, coordinating with staff and community partners to ensure a welcoming, secure environment.

The role emphasizes trauma-informed care, collaboration with case managers, and the ability to respond to participants’ needs while maintaining a clean, organized shelter space.

Qualifications

• Preferred but not required: High School diploma or GED.
• Two years of social services experience or equivalent education/experience.
• Commitment to trauma informed care and harm reduction approaches.
• Experience mediating between individuals with escalated behavior.
• Strong ability to collaborate with management, case managers and partners.

Responsibilities

• Reception: check in participants, manage site phone, receive donations, direct guests to resources and maintain reception area.
• Hospitality: check in food donations, supervise meals, monitor fridge temps, sanitize areas and maintain clean service spaces.
• Sanitation: sign in participants for showers, assist with cleaning showers/restrooms, run participant laundry.
• Site inventory: audit inventory weekly and track supplies.
• Wellness checks: conduct weekly wellness checks and record outcomes.
• Deep cleans: perform monthly deep cleans with participants and restoration team.
• Site donation and shopping: coordinate shopping days, sort donations and maintain inventory.
• Site cleanliness and safety: walk-through, report safety issues, and document pass downs.

Skills

Reception duties

Hospitality

Wellness checks

Site safety

Team collaboration

Crisis de-escalation

Multi-tasking

Education

High School diploma or GED

Job description

Church at the Park believes that a diverse workforce and inclusive workplace culture enhances our ability to fulfill our mission. We strive for equality and justice in the way people are treated and the opportunities they have to succeed by working to address racism, unequal treatment and other barriers to inclusion. We strongly encourage candidates from diverse backgrounds (including communities of color, the LGBTQIA+ community, veterans, and people with disabilities) to apply and join us in our work. We welcome your resumes even if there is not a position currently available that fits your interest and experience.

Wage: $22.50 DOE + DOQ

Shift: 8:00 am - 4:30 pm Saturday - Wednesday

Benefits: We offer medical, dental, vision, voluntary life insurance, and a generous paid time off (PTO) policy.

Position Summary:

Supports the daily functions and operations of the shelter sites.

Preferred Qualifications:

• High School diploma or GED preferred but not required.
• Two years of social services experience; and/or equivalent combination of education and experience, preferred but not required.
• Committed to trauma informed care and harm reduction approaches.
• Demonstrated experience in mediation between persons exhibiting escalated behavior.
• Strong ability to work collaboratively with management, case managers, peer support and community partners on site.
• Experience working with individuals experiencing homelessness, chronic illness, behavioral health challenges, or substance use disorders, preferred but not required.
• Strong organizational skills and ability to manage multiple participants’ needs effectively.

Essential Job Duties Include (But Not Limited To):

• Reception: Checks participants, community partners, and volunteers in and out of the site, manages the site phone, sorts and distributes participant mail, receives, puts away and longs donations, monitors door and parking lot activity, assists in connecting guests and participants with local resources, as well as maintains a clean inviting reception area.
• Hospitality: Checks in food donations and conducts regular audits for food expiration dates, records refrigerator temperature in the log, receives and serves meals, sanitizes countertops, appliances, and eating areas.
• Sanitation: Signs in participants to available showers, supports with the sanitation of showers and restrooms, and runs participant laundry.
• Site inventory: Audits site inventory on a weekly basis, logs received inventory and organizes all inventory holding locations.
• Wellness Checks: Conducts wellness checks on a weekly basis, and records outcomes for each, using the tracking sheet, while also providing communication to participants.
• Deep Cleans: Conducts deep cleans monthly with each participant in and the restoration team. Records outcomes of each deep clean using the tracking sheet.
• Site donation and shopping: Supports assigned shopping days and times, ensuring cleanliness, organizing, and tracking shopping pod inventory. It also includes sorting through received donations.
• Site cleanliness and safety: Conducts regular site walk-throughs, cleans up debris on or around site premises, records safety related information (this can encompass pass downs, emails, incident reports and mandated reporting) prior to the end of shift.

Supervision & Guidance

• This position operates under general supervision and will receive regular direction, support, and performance feedback from leadership.
• The role requires initiative, reliability, and regular communication with supervisors regarding project progress, challenges, and development needs.

Physical Requirements

• This position requires walking outdoors in adverse weather conditions.
• Must be able to go up and down stairs.
• Must be able to push, pull, and/or lift 50 pounds or less.

Work Environment

• Close quarters with vulnerable people, including individuals in C@P shelters and occasionally, with individuals without stable living situations who may be struggling with mental health and substance use concerns.
• Indoor/Outdoor work environment with frequent interruptions and demands, and occasional unpredictable behavior.

Mission Statement:

Creating a table of love and acceptance for those who need it most. Empowering people to change their lives and exit poverty by providing vital services and community leadership.

No job offer is final until a drug screen and criminal history check are complete.

We reserve the right to employ at will. This means that employment can be terminated, with or without cause, and with or without notice, at any time, at the option of the company or at the option of the employee.