Shelter Lead: Trauma-Informed Community Care

Volunteers of America Northern California and Northern Nevada; Truckee (CA); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Volunteers of America Northern California and Northern Nevada seeks a Lead Community Care Associate for the Truckee Navigation Center. This full-time role covers day and swing shifts with Saturday 6:00am start and Sunday-Wednesday 2:00pm start, at a 24-hour shelter providing housing and services.

You’ll lead a team, apply trauma-informed care, coordinate with Whole Person Care, support case management, and help participants move toward stable housing with dignity and safety.

Qualifikationen

• Bachelor's degree in social work, psychology, human services, sociology, or a related field is highly desired but not required or two years of experience working with the homeless population and experience in a lead or peer mentoring role is preferred.
• Working knowledge of evidence-based practices in ending homelessness is required.
• CPR and First Aid training within ninety days of employment, recertification as necessary.

Aufgaben

• Lead Community Care Associate responsibilities include but are not limited to shift leadership and guidance.
• Ensure program standards, safety protocols, and documentation across shifts.
• Coordinate shift activities and maintain program flow.
• Support onboarding of new staff through shadowing and mentoring.
• Provide coaching on trauma-informed approaches and professional boundaries.
• Assist with case management support and housing plan coordination.
• Maintain daily program maintenance and ensure safety and security.

Kenntnisse

Team leadership

Trauma-informed care

Crisis de-escalation

Communication

Documentation

CPR/First Aid

Ausbildung

Bachelor's degree in social work or related field

Jobbeschreibung

Volunteers of America Northern California and Northern Nevada seeks a Lead Community Care Associate for the Truckee Navigation Center. This full-time role covers day and swing shifts with Saturday 6:00am start and Sunday-Wednesday 2:00pm start, at a 24-hour shelter providing housing and services.

You’ll lead a team, apply trauma-informed care, coordinate with Whole Person Care, support case management, and help participants move toward stable housing with dignity and safety.