Shelter Guest Services & Safety Coordinator

LifePath Christian Ministries; York (York County); On-site; USD 17,000 - 22,000; Full time

Job summary

LifePath Christian Ministries is seeking a Guest Services Specialist to manage the front desk, assist guests, and support shelter operations. The role requires 1 year of human relations or customer service experience and a compassionate approach aligned with the ministry's mission.

The position involves intake processing, safety monitoring, and collaboration with staff to ensure a welcoming, secure environment for guests and staff alike.

Qualifications

• High School diploma or equivalent.
• Must have a committed personal relationship with Jesus Christ.
• Must agree with and sign LifePath’s Statement of Christian faith and be able to share that faith with staff and guests.
• Excellent interpersonal and written/oral communication skills.
• Proficiency with MS Office Suite, computer input, and database management.

Responsibilities

• Provide oversight of front desk including answering the telephone and screening guests.
• Monitor security cameras and maintain facility security.
• Conduct intakes for new guests and give shelter orientation.
• Oversee guest chores, stock supplies, and assist with daily linen laundering as needed.
• Document guest information and handle emergency situations calmly.
• Attend staff meetings and participate in other duties as required.

Skills

Interpersonal skills

Written and verbal communication

Customer service

Education

High School or equivalent

Tools

MS Office Suite

Database management

Job description

LifePath Christian Ministries is seeking a Guest Services Specialist to manage the front desk, assist guests, and support shelter operations. The role requires 1 year of human relations or customer service experience and a compassionate approach aligned with the ministry's mission.

The position involves intake processing, safety monitoring, and collaboration with staff to ensure a welcoming, secure environment for guests and staff alike.