Shelter Support & Guest Services Specialist

St. John's Ministries; Green Bay (WI); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

St. John’s Ministries in Green Bay seeks a compassionate Support Staff member to create a warm, welcoming environment for shelter guests. You will assist with guest check-in, sign-in and bunk assignments, and help manage nightly chores in a safe setting.

Responsibilities include distributing and recording medications, coordinating with security, handling donations, laundry, and communicating guest issues to the Shift Lead, while engaging respectfully with guests daily.

Formación

• Experience working with individuals experiencing homelessness and co-occurring mental health and/or substance use disorders.
• A strong desire to serve others in the community.
• A positive attitude.
• A calm demeanor when dealing with challenges.
• Reliable and punctual for scheduled shifts.
• Ability to work well as a member of a team.
• Ability multi-task and prioritize tasks.

Responsabilidades

• Assist security staff with guest check in, sign guests in and assign bunks and nightly chores.
• Accurately check in, distribute and record guest’s medication.
• Oversee completion of guest chores.
• Fill donation requests, do laundry and complete other tasks as needed.
• Communicating guest issues to the Shift Lead.
• Build rapport with shelter guests and engage in conversation with guests on a regular basis.

Conocimientos

Guest engagement

Team player

Multitasking

Reliability

Communication skills

Calm demeanor

Descripción del empleo

St. John’s Ministries in Green Bay seeks a compassionate Support Staff member to create a warm, welcoming environment for shelter guests. You will assist with guest check-in, sign-in and bunk assignments, and help manage nightly chores in a safe setting.

Responsibilities include distributing and recording medications, coordinating with security, handling donations, laundry, and communicating guest issues to the Shift Lead, while engaging respectfully with guests daily.