Shelter Front Desk Lead: Weekend Ops & Client Support

Shelter Association of Washtenaw County; Ann Arbor (MI); On-site; USD 22,832 - 32,519; Part time

Job summary

The Shelter Association of Washtenaw County in Ann Arbor is seeking a dedicated team member to ensure safe shelter operations. This position includes interacting with clients and supporting them while upholding the organization's mission of ending homelessness.

Qualifications include an Associates Degree or higher in Social Work or related fields, with preferred experience in related areas. Reliability and commitment to the role are necessary as shifts occur on weekends.

Join us to make a positive impact on people's lives within the community.

Qualifications

• Associates Degree, professional certification, BS or BA in Social Work or related field.
• Related experience preferred; unrelated degree plus experience will be considered.
• Knowledge of mental health, chemical dependency, and poverty issues helpful.

Responsibilities

• Ensure safety of all guests on assigned shelter floors.
• Interact with clients in a non-judgmental manner.
• Document client information and activities appropriately.
• Welcome and orient new clients to communal living rules.

Skills

Empathy

Cultural competence

Reliable work ethic

Education

Associates Degree in Social Work or related field

Professional certification

Job description

The Shelter Association of Washtenaw County in Ann Arbor is seeking a dedicated team member to ensure safe shelter operations. This position includes interacting with clients and supporting them while upholding the organization's mission of ending homelessness.

Qualifications include an Associates Degree or higher in Social Work or related fields, with preferred experience in related areas. Reliability and commitment to the role are necessary as shifts occur on weekends.

Join us to make a positive impact on people's lives within the community.