Shelter Aide Sat & Sun

Bethesda House of Schenectady; City of Schenectady (NY); Vor Ort; USD 22.000 - 29.000; Teilzeit

Zusammenfassung

Bethesda House of Schenectady is seeking a Shelter Aide for Cara House, Schenectady, NY. You will help manage the emergency shelter on your shift, assist with intake, and maintain a safe environment for residents facing housing challenges.

Qualifications include a high school diploma and 2–5 years of related work, strong communication, and the ability to respond to emergencies. Background checks are required; transportation is necessary.

Qualifikationen

• High School Diploma or equivalent required.
• Two to five years' prior work experience in a related field.
• Strong communications skills with clear, professional phone usage.
• Computer literacy and data entry in automated systems.
• Experience with homeless populations and diverse groups.
• Ability to recognize and respond to emergencies.
• Professional demeanor and confidentiality in all interactions.
• Demonstrated resourcefulness and initiative.
• Strong conflict resolution and de-escalation skills.
• Reliable transportation to and from work.
• Availability for emergency front desk coverage.

Aufgaben

• Meet with the day staff at shift start to share updates and review the Shelter Communication Book.
• Prepare for incoming guests, complete intake paperwork and consent forms.
• Ensure safety of all participants and adherence to shelter rules.
• Monitor behaviors with attentive supervision and respond to issues.
• Implement safety or emergency plans as needed.

Kenntnisse

Communications

Computer literacy

Emergency response

Resourcefulness

Conflict resolution

Transportation access

Flexible hours

Ausbildung

High School Diploma

Jobbeschreibung

At Bethesda House, our goal is to end the cycle of poverty and homelessness - not just manage the symptoms.

Shifts Available:

• Part Time: Sat & Sun 4:00 pm - 12:00 am | 12am - 8am
• Pay: $16.75/hr

Our teams work to address each individual on a holistic level, so they feel heard, respected, and safe in our care. We offer hands-on help to address chronic homelessness, mental health, substance abuse, disability, and systematic poverty by offering innovative solutions and proactive services to the most vulnerable in Schenectady County.

This position is based at Cara House on 917 State Street, Schenectady, NY. Cara House offers supportive housing is a safe/secure environment for individuals with chronic or emergency unmet housing needs. We provide integrated primary care and behavioral health treatment programs and assist with providing access to financial and educational resources where applicable.

The Shelter Aide oversees the emergency shelter during their assigned shift to ensure smooth and efficient operations and maintains a safe and secure setting.

Specific Duties/Responsibilities:

• Meet with the day staff at the start of the shift to ensure all updates, issues and information is obtained and review the Shelter Communication Book.
• Prepare for incoming guests, complete paperwork, consent forms, and intake process for any new guests entering during their shift.
• Ensure the safety of all program participants and that they adhere to the shelter rules.
• Monitor behaviors of program participants with constant eyes on supervision.
• Enact safety plan or an emergency plan as necessary.

Qualifications:

• High School Diploma or equivalent required.
• Two to five years' prior work experience in a related field.
• Strong communications skills with the ability to operate the agency phone system in a clear and professional manner.
• Computer literacy including the ability to work with automated output and the ability to enter data in automated systems.
• Experience working with the homeless population; people who have mental illness and/or substance abuse history and diverse populations.
• Ability to recognize and respond to an emergency.
• Professional demeanor and the ability to represent the agency positively in all interactions, maintain appropriate boundaries and confidentiality.
• Demonstrated resourcefulness, ability to work independently, and take initiative.
• Strong conflict resolution and de-escalation skills.
• Must have access to reliable transportation to and from work.
• Availability to work hours above normally scheduled work hours in an emergency to cover front desk duties is a plus.

This description does not contain a comprehensive list of duties, responsibilities or activities that are required of the employee. Additional duties and responsibilities may be assigned as needed and at any time with or without notice. All offers of employment are contingent upon successful completion of a background check including a DMV record search if driving is required for the position.

Bethesda House is an Equal Opportunity Employer. In all employment and hiring decisions, the Agency complies with applicable anti-discrimination laws. This policy applies to all employment practices, including hiring, advertising, recruitment, promotion, demotion/transfer, layoff/termination of employment, rates of pay or other forms of compensation, and selection for training and development.