SharePoint & M365 Analyst I (Hybrid)
State of North Carolina Department of Information Technology
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Job summary
The State of North Carolina Department of Information Technology is seeking an Applications Systems Analyst I to support SharePoint Online and Microsoft 365 environments. This entry-level role focuses on site health, user permissions, and basic Power Platform workflows within a structured state government setting.
You will triage IT help desk tickets, assist with Power Apps and Power Automate, and guide staff on best practices for document collaboration and platform usage.
Qualifications
- Bachelor's degree in computer science or an IT-related field or equivalent
- Associate degree in computer science or IT-related field with 1 year of related experience
- High School/GED with 4 years of related experience in business applications or development
Responsibilities
- Administer SharePoint Online: manage site collections, permissions, libraries, navigation
- Handle help desk triage for M365, SharePoint Online, and Power Platform tickets
- Provide basic Power Platform support: Power Apps, Power Automate; assist with internal apps
- Offer user guidance on M365 best practices and platform features
Skills
Education
Tools
Job description
The State of North Carolina Department of Information Technology is seeking an Applications Systems Analyst I to support SharePoint Online and Microsoft 365 environments. This entry-level role focuses on site health, user permissions, and basic Power Platform workflows within a structured state government setting.
You will triage IT help desk tickets, assist with Power Apps and Power Automate, and guide staff on best practices for document collaboration and platform usage.
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