Entry-Level SharePoint & Power Platform Analyst

Department of Information Technology; Raleigh (NC); Hybrid; USD 71,000 - 106,000; Full time

Job summary

The North Carolina Department of Information Technology (NCDIT) seeks an Applications Systems Analyst I to support SharePoint Online administration, M365 and Power Platform. This entry-level role focuses on site health, permissions, and user support within a state government environment.

The position offers hybrid work with on-site weekly requirements, developing skills in Power Apps, Power Automate, Power BI, and enterprise application support, providing growth within NC state IT.

Qualifications

• Foundational exposure to Microsoft 365 environments, including SharePoint Online administration and support.
• General understanding of cloud-based collaboration tools and familiarity with Power Platform components (Power Apps, Power Automate).
• Familiarity with Power BI reporting and analytics tools.
• Experience using or supporting IT ticketing systems such as ServiceNow.
• Strong communication, curiosity, and desire to help modernize state government technology.

Responsibilities

• SharePoint Online Administration: Manage site collections, configure user permissions, maintain document libraries, and assist departments.
• Help Desk Triage: Act as initial contact for IT tickets related to M365, SharePoint Online, and Power Platform.
• Basic Power Platform Support: Assist end-users with inquiries regarding Power Apps and Power Automate; troubleshoot minor issues.
• User Support & Guidance: Provide clear guidance on M365 best practices and collaboration features.

Skills

SharePoint Online

M365

Power Platform

Power Apps

Power Automate

Power BI

ServiceNow

Education

Bachelor's degree in computer science or IT-related field

Associate degree in computer science or IT-related field

Tools

ServiceNow

Job description

The North Carolina Department of Information Technology (NCDIT) seeks an Applications Systems Analyst I to support SharePoint Online administration, M365 and Power Platform. This entry-level role focuses on site health, permissions, and user support within a state government environment.

The position offers hybrid work with on-site weekly requirements, developing skills in Power Apps, Power Automate, Power BI, and enterprise application support, providing growth within NC state IT.