SharePoint & Knowledge Systems Specialist (Onsite)

Plateau Software Inc; Biazza Ridge (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Plateau Software Inc in Fayetteville, NC seeks a Knowledge System Specialist to administer SharePoint Online and Microsoft 365 tools for a U.S. Army program at Ft. Bragg.

You will optimize collaboration, manage enterprise content, and support end users across the organization. This onsite role requires a Bachelor’s degree in IT or related field, 5+ years of experience, and an active Secret security clearance with ability to obtain CompTIA Security+ if required; Power Platform experience is a

Qualifications

• Bachelor’s degree in information technology, computer science, information systems, or related field (or equivalent experience).
• Five (5) or more years of experience administering SharePoint and Microsoft 365 collaboration environments.
• Experience supporting SharePoint Online.
• Understanding of knowledge management, document management, and collaboration best practices.
• Experience gathering business requirements and working directly with end users.
• Strong communication, organization, and customer service skills.

Responsibilities

• Administer and maintain SharePoint Online sites, document libraries, lists, permissions, and enterprise content.
• Develop knowledge management solutions that improve collaboration and information sharing.
• Partner with stakeholders to gather requirements and recommend Microsoft 365 solutions.
• Configure SharePoint site structure, navigation, metadata, permissions, and governance.
• Develop and maintain basic Power Apps and Power Automate workflows to improve business processes.
• Support migration of legacy content into SharePoint Online and Microsoft 365.
• Create reports and dashboards using SharePoint or Power BI.
• Develop user documentation and deliver end-user training.
• Provide user support, troubleshoot issues, and promote adoption of collaboration tools.
• Monitor site usage, content quality, and system performance, recommending improvements as needed.
• Stay current on Microsoft 365 capabilities and recommend enhancements to improve collaboration.

Skills

Communication

Requirements gathering

User training

Customer service

Education

Bachelor's degree in IT/CS/IS

Tools

SharePoint Online

Microsoft 365

Power Apps

Power Automate

Power BI

Job description

Plateau Software Inc in Fayetteville, NC seeks a Knowledge System Specialist to administer SharePoint Online and Microsoft 365 tools for a U.S. Army program at Ft. Bragg.

You will optimize collaboration, manage enterprise content, and support end users across the organization. This onsite role requires a Bachelor’s degree in IT or related field, 5+ years of experience, and an active Secret security clearance with ability to obtain CompTIA Security+ if required; Power Platform experience is a