Shared Services Supervisor - High-Volume Ops & Compliance

Fleetworthy; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

Fleetworthy in Madison, WI is seeking a Supervisor of Shared Services Operations to lead a high-impact team responsible for centralized operational functions. This role involves managing workflows for mail processing, data management, and ensuring compliance across the organization.

The ideal candidate will have 2+ years of experience in operations and a strong focus on process design. You will collaborate closely with multiple teams and establish effective workflows to enhance service delivery.

Qualifications

• 2+ years of experience in operations, shared services, or process-driven environments.
• Strong process design, documentation, and continuous improvement mindset.
• Comfort working across multiple systems and workflows simultaneously.

Responsibilities

• Lead, coach, and develop the Shared Services team.
• Own centralized operational services including mail room intake and driver data management.
• Partner closely with Implementation and Services teams to support job class builds.

Skills

Operations experience

Process design

Workflow management

Data management

Tools

Salesforce

JIRA

Job description

Fleetworthy in Madison, WI is seeking a Supervisor of Shared Services Operations to lead a high-impact team responsible for centralized operational functions. This role involves managing workflows for mail processing, data management, and ensuring compliance across the organization.

The ideal candidate will have 2+ years of experience in operations and a strong focus on process design. You will collaborate closely with multiple teams and establish effective workflows to enhance service delivery.