Shared Administrative Associate (OA)

Internal Revenue Service; El Monte (CA); Hybrid; USD 53,000 - 69,000; Full time

Job summary

Internal Revenue Service in El Monte, California, is seeking a qualified candidate for a Large Business & International (LB&I) Director Western Compliance role. The position is full-time with a Day Shift schedule, Monday–Friday, 8:00 a.m.

to 4:30 p.m., for 40 hours per week, and telework eligibility is offered. The role supports multiple managers and groups, handling administrative duties and case management using ERCS, RGS, ICS, ECMS and IDRS, while ensuring accuracy and compliance.

Qualifications

• College or university degree from an accredited institution.
• Foreign education may be used to meet requirements.
• Provide evidence that foreign credentials are equivalent to U.S. education.

Responsibilities

• Supports multiple managers and groups remotely and on-site, performing administrative tasks.
• Opens, assigns, transfers and closes cases using ERCS, RGS, ICS, ECMS and IDRS.
• Verifies completeness and accuracy of case controls to ensure compliance with procedures.
• Maintains and updates tracking systems and retrieves data from ERCS, RGS, CEAS, IC, Vehicle.

Education

Bachelor's degree or higher

Job description

• Schedule: Tour of Duty: Day Shift, Monday-Friday 8:00 a.m. to 4:30 p.m., 40 hours per week

WHAT IS LARGE BUSINESS & INTERNATIONAL? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): LBI - Director Western Compliance - Large Business & International (LB&I) - Director Western Compliance REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Supports multiple managers and groups consisting of professional and technical employees both remotely and on-site as well as performing administrative tasks as needed for the post-of-duty.

Validates and inputs information to open, assign, transfer and close cases using various business unit case management automated systems such as the Examination Return Control System (ERCS), Report Generating System (RGS), Integrated Collection System (ICS), Entity Case Management System (ECMS), and Integrated Data Retrieval System (IDRS). Verifies completeness and accuracy of case controls to ensure compliance with established business unit procedures and formats.

Identifies and resolves inconsistencies shown on the Related Return Report, Inventory Validation Listing, or other inventory reports. Extracts and analyzes data such as ERCS/AIMS/IDRS data to monitor statutes and alert the group manager and technical employees to ensure protection of the Government's interest. Analyzes case information to determine the appropriate procedures to close cases involving multiple work streams.

Maintains and updates a variety of manual and automated tracking systems used in processing cases. Retrieves from business unit automated systems such as ERCS, RGS, CEAS, IC, Vehicle.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $52938 – $68819/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-04.

How many openings are available?

There are 2 openings for this position.

What is the work schedule?

This is a Tour of Duty: Day Shift, Monday-Friday 8:00 a.m. to 4:30 p.m., 40 hours per week position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-01 · Not affiliated with or endorsed by OPM or USAJOBS.gov