Lead Management and Program Analyst

Internal Revenue Service; Jacksonville (FL); Hybrid; USD 106,000 - 146,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Internal Revenue Service in the United States is seeking a Lead Management and Program Analyst to supervise a Campus Collection team in the SBA region. The role includes balancing workload, guiding staff, and applying analytical methods to improve productivity.

Ideal candidates will bring a college degree and be prepared to work a 40-hour week with a Monday–Friday schedule; telework eligibility is available. Salary ranges from $106,437 to $146,325 per year.

Qualifications

• A college or university degree generally must be from an accredited college or university recognized by the U.S. Department of Education.
• FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
• We recommend choosing an evaluator from NACES or AICE.

Responsibilities

• Leads the team in identifying, distributing and balancing workload.
• Monitors and reports on the status and progress of work; reviews instructions on priorities, methods, deadlines, and quality.
• Resolves simple, informal complaints of employees and refers others to the supervisor or appropriate management official.
• Prepares action plans and schedules for long-range study, project and task force accomplishment.

Education

Bachelor's degree or higher

Foreign education evaluation recommended (NACES/AICE)

Job description

• Schedule: Monday-Friday: Start and stop times between 6:00am to 6:00pm. 40 hours per week.

WHAT IS SMALL BUSINESS/ SELF EMPLOYED? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): SBSE CAMP COLL - Campus Collection Atlanta REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Leads the team in identifying, distributing and balancing workload. Adjusts workload as needed, ensuring each employee has an integral role in developing the final team product.

Monitors and reports on the status and progress of work; reviews completed work to see instructions on work priorities, methods, deadlines, and quality are met. Researches, learns and applies a wide range of qualitative and/or quantitative methods to identify, analyze and improve team effectiveness, efficiency and work products.

Resolves simple, informal complaints of employees and refers others, such as formal grievances and appeals, to the supervisor or an appropriate management official. Informs employees of available employee benefits, services, and work-related activities. Recommends program staffing; develops changes in methods, procedures, and techniques to improve baseline measures; and conducts studies of employee/organizational efficiency and productivity.

Prepares action plans and schedules for various phases of long-range study, project and task force accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies. STANDARD POSITION DESCRIPTIONS (SPD): PD23561 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $106437 – $146325/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-29.

What is the work schedule?

This is a Monday-Friday: Start and stop times between 6:00am to 6:00pm. 40 hours per week. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-25 · Not affiliated with or endorsed by OPM or USAJOBS.gov