Session Assistant – Outpatient Infusion – Full Time

NewYork-Presbyterian Hospital; New York (NY); On-site; USD 35,000 - 47,000; Full time

Job summary

NewYork-Presbyterian Hospital is seeking a Session Assistant – Outpatient Infusion to support day-to-day patient flow in a fast-paced outpatient setting in New York, NY.

You will register patients, collect demographics and insurance details, obtain pre-certifications, schedule appointments and coordinate OR encounters with scheduling teams, while providing a reassuring presence to patients.

Qualifications

• 1 year of clerical experience.
• High school diploma or GED.
• Customer service experience.

Responsibilities

• Register patients for procedures and appointments.
• Obtain demographic details and insurance information.
• Obtain pre-certification and authorization for patients.
• Enter patient demographics and insurance information into systems.
• Assist patients with hospital and physician portal sign-up.
• Schedule appointments across multiple specialties and coordinating OR locations with scheduling teams.

Skills

Customer service

Clerical experience

Education

High school diploma or GED

Job description

Session Assistant – Outpatient Infusion – Full Time

Location

New York, New York

Shift

Day (United States of America)

Description

NewYork-Presbyterian is one of the nation’s most comprehensive academic health care delivery systems, dedicated to providing the highest quality, most compassionate care to patients in the New York metropolitan area and throughout the globe.

Session Assistants support the day-to-day operations. Register patients for a variety of procedures and appointments, and feel the pride of going above and beyond to help others. In this role, you'll obtain demographic details and insurance information, and ensure proper scheduling. You'll record patient history while obtaining pre-certification and authorization for patients. Additionally, obtain all pertinent patient demographic and insurance information and enter in appropriate computer systems. Assist patients to sign up for hospital and physicians electronic portal. You may also perform notification phone calls to relay procedure or surgery preparation information. You will also schedule patients’ appointment with multiple specialties including exams and medical procedures as requested. Schedule surgery encounters and coordinate OR location and times with OR scheduling teams. Interface with referring provider offices and internal departments to schedule these appointments. Most importantly, you will be the reassuring presence for the patients’ needs as they navigate their hospital experience.

This is a full-time, day shift position, working 5 days per week.

Preferred Criteria

• Knowledge of health insurance benefits/requirements
• Knowledge of Coding: ICD 10
• Energetic, approachable individuals with a desire to put patients first

Required Criteria

• 1 year of clerical experience
• High school diploma or GED
• Customer service experience

Company Culture

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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Company Awards

• 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor
• 2026 Best Place to Work – Glassdoor
• 2026 America’s Best Large Employers – Forbes
• 2026 America’s Best-In-State Employers – Forbes
• 2026 America’s Dream Employers – Forbes
• 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek
• 2026 Best Places to Work in IT - Computerworld
• 2025 Great Place to Work Certified
• 2025 Best Employers for Women – Forbes
• 2025 Companies that Care – People
• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

Equal Opportunity Employer

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range

$25.10-$34.23/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.