Session Assistant – Outpatient Infusion – Full Time

NewYork-Presbyterian Hospital; United States; On-site; USD 35,000 - 47,000; Full time

Job summary

NewYork-Presbyterian Hospital in New York, NY seeks a Session Assistant for Outpatient Infusion. This full-time day-shift position supports patient registration for procedures, records demographics and insurance information, and assists with scheduling and portal enrollment.

You will obtain patient history, secure pre-certifications, coordinate with OR scheduling teams, and serve as a reassuring presence for patients navigating their hospital visit.

Qualifications

• 1 year of clerical experience
• High school diploma or GED
• Customer service experience
• Knowledge of health insurance benefits/requirements
• Knowledge of ICD-10 coding

Responsibilities

• Register patients for procedures and appointments.
• Obtain demographic details and insurance information and ensure proper scheduling.
• Record patient history and obtain pre-certification and authorization for patients.
• Assist patients to sign up for hospital and physicians' electronic portals.
• Schedule surgeries and coordinate OR location/times with OR scheduling teams.
• Interface with referring provider offices and internal departments to schedule appointments.
• Provide reassuring support to patients navigating their hospital experience.

Skills

Clerical experience

Customer service

Health insurance concepts

ICD-10 knowledge

Education

High school diploma or GED

Job description

Location

New York, New York

Shift:

Day (United States of America)

Description:

Session Assistant – Outpatient Infusion – Full Time

NewYork-Presbyterian is one of the nation’s most comprehensive academic health care delivery systems, dedicated to providing the highest quality, most compassionate care to patients in the New York metropolitan area and throughout the globe.

Session Assistants support the day-to-day operations. Register patients for a variety of procedures and appointments, and feel the pride of going above and beyond to help others. In this role, you’ll obtain demographic details and insurance information, and ensure proper scheduling. You’ll record patient history while obtaining pre-certification and authorization for patients. Additionally, obtain all pertinent patient demographic and insurance information and enter in appropriate computer systems. Assist patients to sign up for hospital and physicians electronic portal. You may also perform notification phone calls to relay procedure or surgery preparation information. You will also schedules patients’ appointment with multiple specialties including exams and medical procedures as requested. Schedule surgery encounters and coordinate OR location and times with OR scheduling teams. Interface with referring provider offices and internal departments to schedule these appointments. Most importantly, you will be the reassuring presence for the patients’ needs as they navigate their hospital experience.

This is a full-time, day shift position, working 5 days per week.

Preferred Criteria

• Knowledge of health insurance benefits/requirements
• Knowledge of Coding: ICD 10
• Energetic, approachable individuals with a desire to put patients first

Required Criteria

• 1year of clerical experience
• High school diploma or GED
• Customer service experience

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$25.10-$34.23/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.