Servicing Transfer Project Manager

LoanCare; United States; Hybrid; USD 58,541,000 - 98,171,000; Full time

Benefits offered by this job

Health & welfare coverage

Paid time off

401(k) matching

Wellness resources

Employee recognition

Learning perks and tuition assistance

Job summary

LoanCare is seeking a Transaction Project Manager III to lead servicing transfer projects with high visibility. You will act as the main client liaison, maintain plans, and drive meetings, actions, and risk mitigation in a fast-paced environment.

Ideal candidates bring mortgage servicing experience, strong communication, and a detail-oriented, deadline-driven approach to collaboration with clients and internal teams.

Qualifications

• High School Diploma or equivalent required.
• 5+ years of project management experience preferred.
• 3+ years of mortgage servicing experience preferred.
• Excellent verbal and written communication skills.
• Excellent client relations and presentation skills.
• Excellent problem-solving and analytical skills.
• Excellent organizational skills and detail oriented.
• Ability to work under pressure, meet deadlines, and multitask.
• Ability to work collaboratively with peers, management and clients.
• Ability to communicate professionally in writing, in person, and virtually.

Responsibilities

• Manage high-profile and high-volume inbound and outbound servicing transfer projects.
• Act as primary point of contact for clients and new/current servicers (or other 3rd parties) regarding servicing transfer project.
• Maintain project plan, action items and deliverables for clients, new/current servicer and LoanCare.
• Facilitate meetings with clients, new/current servicer and LoanCare, with responsibility for agenda, minutes, and action items.
• Identify and track Issues and Risks; escalating to management as needed with proposed remediation and potential impacts to timeline.
• Provide consistent status updates for all trial and final events.
• Coordinate data mapping sessions with Loan Transfer Data Analyst, tracking open items through completion.
• Implement and manage change to standard LoanCare processes to meet project output requirements.
• Work with management to ensure project scope and timelines are met.
• Coordinate testing pre and post transfer, document defects and obtain sign-off.

Skills

PM experience

Mortgage servicing

Communication

Client relations

Problem-solving

Organization

Deadline driven

Collaboration

Independence

Education

High School Diploma or equivalent

Job description

LoanCare is seeking a Transaction Project Manager III to lead servicing transfer projects with high visibility. You will act as the main client liaison, maintain plans, and drive meetings, actions, and risk mitigation in a fast-paced environment.

Ideal candidates bring mortgage servicing experience, strong communication, and a detail-oriented, deadline-driven approach to collaboration with clients and internal teams.