Mortgage Servicing Transfer Manager

TWO; Coppell (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

RoundPoint Mortgage Servicing LLC seeks a Servicing Transfer Project Manager to oversee the acquisition and release of mortgage loans to RoundPoint’s system, ensuring compliance with RESPA, investor guidelines, CFPB, and applicable laws.

The role leads cross-functional teams, develops transfer schedules, tracks milestones, and answers inquiries from internal and external stakeholders, while maintaining documentation and driving process improvements.

Qualifications

• Two years of Service Transfer experience or five years in the mortgage servicing industry.
• Undergraduate degree or equivalent work-related experience.
• Experience managing mid to large scale projects.
• Excellent time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously.
• Excellent written, presentation and oral communication skills.
• Demonstrated willingness and ability to be flexible and adaptable to changing priorities.
• Ability to work independently with minimal direct supervision while achieving stated objectives.
• Demonstrated project management and business analysis skills.
• Highly motivated self-starter organized and disciplined.
• Expertise at consensus and relationship building with internal and external stakeholders.

Responsibilities

• Schedule and lead meetings with sellers, servicers, MSR owners and internal business units to:
• Ensure milestones and deliverables are met
• Foster and preserve positive relationships
• Manage pre-and-post transfer activities between sellers/servicers and internal business units
• Maintain organized documentation of service transfer records
• Ensure compliance with CFPB Servicing Rules and other applicable regulations
• Partners with management to ensure all service transfer documentation are current/up to date (Policies, procedures, transfer instructions, project plans, etc.)
• Identifying opportunities for process improvement and developing best practices
• Take on additional roles as needed, training teammates and new team members
• Ability to perform special projects along with managing daily responsibilities
• Incumbent will be responsible for meeting RoundPoint’s commitment to compliance

Skills

Service Transfer experience

Mortgage servicing

Project management

Strong communication

Regulatory compliance

Education

Undergraduate degree

Tools

MSP/Black Knight

SharePoint

Job description

RoundPoint Mortgage Servicing LLC seeks a Servicing Transfer Project Manager to oversee the acquisition and release of mortgage loans to RoundPoint’s system, ensuring compliance with RESPA, investor guidelines, CFPB, and applicable laws.

The role leads cross-functional teams, develops transfer schedules, tracks milestones, and answers inquiries from internal and external stakeholders, while maintaining documentation and driving process improvements.