Services Trainer & Technical Writer - Data Center Solutions

nVent; Wildwood (MO); Remote; USD 80,000 - 170,000; Full time

Job summary

An innovative organization in the electrical solutions sector is seeking a dynamic training professional to lead customer training on data center products. This role offers the chance to work remotely while providing valuable training and support to clients, enhancing their understanding of product installation and maintenance. The ideal candidate will possess a strong background in technical training and writing, excellent communication skills, and a passion for community involvement. Join a company that values growth, innovation, and teamwork, and make a significant impact in the industry.

Benefits

Comprehensive benefits package

Career advancement opportunities

Dynamic work environment

Community involvement support

Qualifications

• Bachelor's degree or equivalent experience required.
• Experience in technical training and writing preferred.

Responsibilities

• Conduct training sessions on data center products for customers.
• Develop training materials and provide technical support.

Skills

Excellent communication skills

Presentation skills

Problem-solving skills

Technical writing

Ability to work independently

Education

Bachelor's degree in a related field

Job description

Employer Industry: Electrical Solutions

Why consider this job opportunity:

1. Salary up to $169,300
2. Opportunity for career advancement and growth within a global organization
3. Work remotely from a home office
4. Comprehensive benefits package including medical, dental, and vision plans
5. Commitment to community involvement and support for philanthropic activities
6. Dynamic work environment that encourages innovation and teamwork

What to Expect (Job Responsibilities):

1. Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products
2. Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
3. Provide technical writing, support, and mentorship during installation and maintenance processes
4. Collaborate with sales and customer service teams to identify training needs and develop customized programs
5. Collect and analyze customer feedback to continuously improve training programs and materials

What is Required (Qualifications):

1. Bachelor's degree in a related field or equivalent work experience
2. Validated experience providing technical training and technical writing, preferably in a customer-facing role
3. Excellent communication, presentation, and problem-solving skills
4. Ability to work independently and manage multiple training sessions simultaneously
5. Willingness to travel an average of 10-50% to customer locations, with a valid driver's license required

How to Stand Out (Preferred Qualifications):

1. Experience with electrical connection and protection solutions
2. Familiarity with data center operations and products
3. Previous involvement in community service or philanthropic activities
4. Strong adaptability to changing environments and customer needs
5. Knowledge of various training methodologies and techniques