Services Trainer & Technical Writer - Data Center Solutions

nVent; Apopka (FL); Remote; USD 120,000 - 170,000; Full time

Job summary

An innovative electrical solutions provider is seeking a dynamic individual to deliver technical training for data center products. This role offers the chance to work remotely while conducting onsite training sessions, developing materials, and collaborating with sales teams to enhance customer satisfaction. With a focus on career advancement, this position is perfect for someone passionate about education and technology. Join a company that values diversity and community engagement, and be part of a culture that prioritizes growth and innovation. If you have a knack for teaching and a background in technical fields, this opportunity could be your next big step.

Benefits

Comprehensive Benefits Package

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Career Advancement Opportunities

Work-Life Balance

Community Support Initiatives

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• Experience in technical training and writing, ideally in customer-facing roles.

Responsibilities

• Conduct training sessions on data center products for customers.
• Develop training materials and provide technical support during installations.

Skills

Technical Training

Technical Writing

Communication Skills

Problem-Solving Skills

Presentation Skills

Organizational Skills

Education

Bachelor's Degree in a Related Field

Tools

Remote Training Technologies

Job description

Employer Industry: Electrical Solutions Provider

Why consider this job opportunity:

1. Salary up to $169,300
2. Opportunity for career advancement and growth within a dynamic global organization
3. Work remotely from a home office
4. Comprehensive benefits package including medical, dental, vision, and retirement plans
5. Commitment to community support and philanthropic activities
6. Innovative and inclusive work culture that values diversity

What to Expect (Job Responsibilities):

1. Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products
2. Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
3. Provide technical writing, support, and mentorship to customers during installation and maintenance processes
4. Collaborate with sales and customer service teams to identify customer training needs and develop customized training programs
5. Collect and analyze customer feedback to continuously improve training programs and materials

What is Required (Qualifications):

1. Bachelor's degree in a related field or equivalent work experience
2. Validated experience providing technical training and technical writing, preferably in a customer-facing role
3. Excellent communication, presentation, and problem-solving skills
4. Ability to work independently and manage multiple training sessions simultaneously
5. Willingness to travel 10-50% to customer locations as needed, with a valid driver's license

How to Stand Out (Preferred Qualifications):

1. Experience in the electrical solutions industry or related technical field
2. Familiarity with data center products and services
3. Strong organizational skills and attention to detail
4. Proven ability to adapt training materials to diverse customer needs
5. Experience with remote training technologies and methodologies