Services Trainer & Technical Writer - Data Center Solutions

nVent; Stockton (CA); Remote; USD 120,000 - 170,000; Full time

Job summary

An established industry player is seeking a dynamic individual for a remote training role focused on data center products. This position involves conducting training sessions, developing materials, and providing mentorship to customers. The ideal candidate will possess a strong background in technical training and writing, along with excellent communication skills. Join a supportive company culture that values innovation and teamwork, and enjoy opportunities for career advancement within a global organization. If you are passionate about training and customer engagement, this role offers a fulfilling career path.

Benefits

Comprehensive Benefits Package

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Career Advancement Opportunities

Supportive Company Culture

Community Engagement Activities

Qualifications

• Bachelor's degree or equivalent experience required.
• Validated experience in technical training and writing is essential.

Responsibilities

• Conduct training sessions on data center products for customers.
• Develop training materials including manuals and presentations.
• Collaborate with teams to identify training needs.

Skills

Technical Training

Technical Writing

Communication Skills

Problem-Solving Skills

Presentation Skills

Education

Bachelor's Degree in a Related Field

Job description

Employer Industry: Electrical Solutions Provider

Why consider this job opportunity:

1. Salary up to $169,300
2. Opportunity for career advancement and growth within a dynamic global organization
3. Work remotely from a home office
4. Comprehensive benefits package including medical, dental, vision, and 401(k) with company match
5. Commitment to community engagement and philanthropic activities
6. Supportive company culture that values innovation, integrity, and teamwork

What to Expect (Job Responsibilities):

1. Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products
2. Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
3. Provide technical writing, support, and mentorship to customers during installation and maintenance
4. Collaborate with sales and customer service teams to identify training needs and create customized programs
5. Collect and analyze customer feedback to continuously improve training programs and materials

What is Required (Qualifications):

1. Bachelor's degree in a related field or equivalent work experience
2. Validated experience providing technical training and technical writing in a customer-facing role
3. Excellent communication, presentation, and problem-solving skills
4. Ability to work independently and manage multiple training sessions simultaneously
5. Willingness to travel an average of 10-50% to customer locations as needed; a valid driver's license is required

How to Stand Out (Preferred Qualifications):

1. Experience in the electrical solutions industry
2. Familiarity with data center products and services
3. Strong organizational skills and attention to detail
4. Previous experience in a remote work environment
5. Ability to adapt training methods to different learning styles