Services Operations Manager Trainee (Relocation Eligible)

The Exchange

Fort Drum (NY)

On-site

USD 49,000 - 60,000

Full time

6 hours ago

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Job summary

The Exchange in Fort Drum, NY seeks a Service Supervisor trainee to learn the full scope of managing Exchange services under the guidance of an experienced Manager. You will support daily service functions across retail, food commodity operations, vending, telecommunications, health & wellness, and theater operations while gaining hands-on supervisory experience.

Through the Acclimation/Development Program, you will develop operational and leadership skills, with relocation flexibility within

Qualifications

Qualifications are dependent upon targeted role and will align with Exchange standards.
Associate must affirm mobility and be available for assignment at any Exchange location upon program completion.
Must complete ServSafe certification within 90 days of program completion or placement.

Responsibilities

Assists in the daily operations of service facilities to ensure compliance with Exchange policies, procedures, safety protocols, and operational standards.
Participates in structured training activities to develop operational, leadership, and supervisory competencies.
Supports customer service operations by promoting service standards and assisting in the resolution of customer concerns.
Assists with financial and business operations, including monitoring sales performance, supporting inventory control, cash handling, and expense management.
Collaborates with the Exchange leadership to identify operational issues and implement continuous improvement initiatives.
Demonstrates professionalism, accountability, and adaptability while acquiring the knowledge and skills required for placement into a permanent retail management position.