Services Coordinator (temporary)

Dartmouth College; Hanover (NH); On-site; USD 34,000 - 36,000; Full time

Job summary

Dartmouth College in Hanover, NH is seeking a temporary, full-time Service Assistant for a 1-month term starting in mid-September. The role supports copying, printing, mail services and related administrative tasks in a high-volume environment.

Hours are 8:00 a.m.–4:30 p.m., Monday through Friday, with a 30-minute lunch break. Candidates should have a high school diploma, strong customer service, and the ability to lift up to 50 lbs.

Qualifications

• High School diploma or equivalent.
• One year of relevant experience in a fast-paced setting.
• Familiarity with high-volume copier equipment.
• Excellent interpersonal and customer service skills.
• Excellent attention to detail.
• Ability to work with minimum supervision.
• Ability to work independently and as a team member.
• Ability to stay on task with numerous interruptions.
• Ability to manage multiple tasks under pressure and establish priorities to meet deadlines.
• Knowledge of Microsoft Office and Adobe and general office skills.
• Ability to lift, carry, hold, and move objects weighing up to 50 lbs.
• Ability to stand for a total of 4-6 hours/day.

Responsibilities

• Uses a web-based system to manage and track service requests (photocopies, supplies, photocopier repairs).
• Performs printing services, including photocopying, scanning, collating, poster-making, and binding for course materials, mailings, and departmental materials.
• Determines appropriate specifications to ensure high quality and accuracy of completed product.
• Works closely with support staff, administrators, and faculty to finalize production, compilation, and distribution of printed materials.
• Coordinates the printing of confidential materials to meet deadlines.
• Sorts and distributes daily incoming mail and packages from various couriers to faculty, staff, and students; acts as liaison with delivery personnel and provides information as needed.
• Ensures confidential, legal, and perishable mail items are retrieved by the recipient in a timely manner.
• Records and monitors package receipt and retrieval to ensure timely distribution.
• Assists staff in preparation of large mailings by ensuring availability of necessary mailing supplies.
• Provides comprehensive customer service to faculty, staff, and students; addresses inquiries, offers direction and information.
• Assists support staff with various administrative tasks; distributing and preparing confidential course materials.
• Troubleshoots malfunctions and maintains multiple photocopiers.
• – Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
• – Performs other duties as assigned.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Teamwork

Lifting up to 50 lbs

Education

High School diploma or equivalent

Tools

Microsoft Office

Adobe

Job description

Please see Special Instructions for more details.

This position is a 1-month term position.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Position Information

Position Title

Position Number

Position Number 0000000

Hiring Range Minimum

Hiring Range Minimum $25.00/hr

Hiring Range Maximum

Hiring Range Maximum $26.00/hr

Location of Position

Hanover, NH

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Position Purpose

Required Qualifications

• High School diploma or equivalent.
• One year of relevant experience in a fast-paced setting.
• Familiarity with high-volume copier equipment.
• Excellent interpersonal and customer service skills.
• Excellent attention to detail.
• Ability to work with minimum supervision.
• Ability to work independently and as a team member.
• Ability to stay on task with numerous interruptions.
• Ability to manage multiple tasks under pressure and establish priorities to meet deadlines.
• Knowledge of computer software (Microsoft Office and Adobe) and office skills.
• Ability to lift, carry, hold, and move objects weighing up to 50 lbs.
• Ability to stand for a total of 4-6 hours/day.

Preferred Qualifications

• Mail and package processing experience preferred.

FLSA

FLSA Non-Exempt

Employment Category

Employment Category Temporary Full Time

Schedule

This is a full-time temporary position, beginning in mid-September for approximately four weeks, covering for a staff member on leave. The hours are 8:00 a.m.–4:30 p.m., Monday through Friday, with a 30-minute lunch break.

Department Contact for Recruitment Inquiries

Lorin Parker, Executive Director of Talent Management

Department Contact for Cover Letter

Lorin Parker, Executive Director of Talent Management

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

This position is a 1-month term position.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

• Uses a web-based system to manage and track service requests (photocopies, supplies, photocopier repairs).
• Performs printing services, including photocopying, scanning, collating, poster-making, and binding for course materials, mailings, and departmental materials.
• Determines appropriate specifications to ensure high quality and accuracy of completed product.
• Works closely with support staff, administrators, and faculty to finalize production, compilation, and distribution of printed materials.
• Coordinates the printing of confidential materials to meet deadlines.

Mail Services

• Sorts and distributes daily incoming mail and packages from various couriers to faculty, staff, and students; acts as liaison with delivery personnel and provides information as needed.
• Ensures confidential, legal, and perishable mail items are retrieved by the recipient in a timely manner.
• Records and monitors package receipt and retrieval to ensure timely distribution.
• Assists staff in preparation of large mailings by ensuring availability of necessary mailing supplies.
• Provides comprehensive customer service to faculty, staff, and students; addresses inquiries, offers direction and information.
• Assists support staff with various administrative tasks; distributing and preparing confidential course materials.
• Troubleshoots malfunctions and maintains multiple photocopiers.

– Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

– Performs other duties as assigned.

Required Documents

• Resume
• Cover Letter

Optional Documents

• Curriculum Vitae

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you learn about this employment opportunity?
  • Current Dartmouth employee (Please specify full name below)
  • Word of mouth
  • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
  • [e-mail] email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
  • Recruiter (Please specify full name or event below)
  • abilityJOBS
  • Chronicle of Higher Education
  • Glassdoor
  • Handshake
  • HigherEdJobs
  • HigherEdMilitary
  • Indeed
  • Inside Higher Ed
  • LinkedIn’s Job Board
  • RecruitMilitary
  • Dartmouth’s Job Board (searchjobs.dartmouth.edu)
  • Other (Please specify below)
• If you would like to add more information to your answer, please specify here:

  (Open Ended Question)

Dartmouth College Office of Human Resources | 7 Lebanon Street Suite 203 | Hanover, NH 03755 | Ph 603.646.3411 | [e-mail]