Services Associate

Platinum Coastal Group; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Platinum Coastal Group in Houston hires an enthusiastic, entry-level Guest Services Associate to warmly welcome guests, assist with check-in and account questions, and explain amenities and membership benefits. You will resolve routine service needs in person, support member events, and help drive engagement across clubs, resorts, and attractions, with training provided.

This on-site role emphasizes face-to-face interactions, teamwork, reliability, and a positive guest experience in a busy

Qualifications

• Entry-level hospitality role with a focus on guest service.
• Ability to start conversations, be personable, and attentive to detail.
• Teamwork oriented and eager to learn with on-site training.

Responsibilities

• Welcome members and assist with check-in or account questions
• Explain amenities, programs, events, and membership benefits
• Resolve routine service needs in person
• Support member events and engagement initiatives

Skills

entry-level

team work

membership

Job description

This entry-level opportunity supports members at clubs, resorts, attractions, fitness or recreation properties through relationship-focused onsite service.

Guest contact is central to the job. This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.

Where you'll contribute

• Welcome members and assist with check-in or account questions
• Explain amenities, programs, events, and membership benefits
• Resolve routine service needs in person
• Support member events and engagement initiatives

You may thrive here if:

A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Skills: entry-level,team work,membership