Services Associate

Platinum Coastal Group; Jacksonville (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level Guest Services Associate to support members at clubs, resorts, and recreation properties. This on-site role centers on warm, face-to-face interactions, checking in guests, explaining amenities, and resolving simple service needs with a friendly, can-do attitude.

You’ll join a team-focused environment where training is provided and opportunities to participate in member events and engagement initiatives are encouraged.

Qualifications

• On-site hospitality role with regular face-to-face interaction.
• Welcome members and assist with check-in or account questions.
• Explain amenities, programs, events, and membership benefits.
• Resolve routine service needs in person.
• Support member events and engagement initiatives.

Responsibilities

• Welcome members and assist with check-in or account questions.
• Explain amenities, programs, events, and membership benefits.
• Resolve routine service needs in person.
• Support member events and engagement initiatives.

Skills

team work

membership

entry-level

Job description

This entry-level opportunity supports members at clubs, resorts, attractions, fitness or recreation properties through relationship-focused onsite service.

Guest contact is central to the job. This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.

Where you’ll contribute

• Welcome members and assist with check-in or account questions
• Explain amenities, programs, events, and membership benefits
• Resolve routine service needs in person
• Support member events and engagement initiatives

You may thrive here if: A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Skills: team work,membership,entry-level