ServiceNow With Network Remote

Executive Staff Recruiters / ESR Healthcare; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Verizon Business Group seeks a seasoned ServiceNow consultant to shape the Technology Solutions stack for managed network services. You will translate business requirements into effective ServiceNow implementations and collaborate with IT, network, and vendor teams across quote, order, bill, and support processes.

The role requires 6+ years in ServiceNow deployment/development, plus strong data analytics and API integration skills; experience in telecom modules is highly valued.

Qualifications

• Bachelor's degree in CS/IT or similar field.
• 10+ years of relevant work experience.
• 6+ years of ServiceNow deployment and development experience.

Responsibilities

• As a consulting contractor, you will influence the Managed Network Services stack and tooling design.
• Translate business requirements into effective ServiceNow solution implementations.
• Review and analyze Verizon apps/workflows for better integration with ServiceNow.
• Integrate and deploy AI tools to reduce incident impact; work with Developer Portal & APIs.

Skills

ServiceNow experience

AI capabilities

Data analytics

Requirements translation

APIs & Integrations

Multi-channel/ multi-region experience

Education

Bachelor's degree in Computer Science/IT

Tools

Telecom Service Management

Telecom Order Management

Continuous Authorization & Monitoring

Service Bridge

Telecom Service Ops Mgmt

Telecom Network Inventory

Field Service Operations

Predictive AIOPs

Job description

ServiceNow With Network Remote

Experience: 12+ Years

Duration : Long term Contract

Need LinkedIn & Passport No with the profile

Job Description: -

Strong ServiceNow experience, especially with the modules mentioned in the JD as well

ServiceNow AI capabilities What we're looking for... As a consulting contractor, you will be an integral part of the Verizon Business Group's Technology Solutions organization. You will influence the Managed Services technology stack, support systems, and tooling design to deliver great customer experiences. You will work closely with the Product Management team to define customer requirements for the streamlined Managed Network Services (MNS) offering. You will drive these requirements with the IT, Network, Technology and vendor organizations to deliver these solutions across the quote, order, bill, and support experiences. You'll need to have...

Bachelor's degree in Computer Science, IT or similar field

Ten or more years of relevant work experience.

Six or more years of ServiceNow deployment and development experience in providing B2B advanced networking, SaaS or telecommunications solutions

Deep data and analytic orientation for evidence-based decision making.

Experience with understanding consumer insights, market trend analysis, usability testing, rapid prototyping and analytics.

Experience in operating within a multi-channel/multi-region brand. Technical experience

Serve as a ServiceNow technical expert, collaborating with technical teams, stakeholders, and leadership.

Translate business requirements into effective and efficient ServiceNow solution implementations.

Review and analyze existing Verizon applications and workflows to identify areas for improvement and further integration with ServiceNow

Integrate and Deploy AI tools help isolate and reduce incident impact. Extensive experience on Developer Portal & API for Service Now

Key Modules where proven expertise is needed

• Telecom Service Management
• Telecom Order Management
• Continuous Authorization & Monitoring
• Service Bridge
• Telecom Service Ops Mgmt (TSOM)
• Telecom Network Inventory
• Field Service Operations
• Predictive AIOPs