ServiceNow System Administrator

Associates Systems LLC; Adelphi (MD); On-site; USD 90,000 - 150,000; Full time

Job summary

Associates Systems LLC is seeking a senior ServiceNow specialist to support ITSM integration and development for a DoD-related program. The role requires a DoD Secret clearance and US citizenship, with important focus on implementing ServiceNow modules and CMDB enhancements.

The candidate will collaborate with stakeholders, develop integrations with other enterprise systems, and create dashboards and data workflows. This is a remote position with quarterly travel to customer sites as needed.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 7–9 years of related experience.
• US Citizen with a DoD Secret clearance.
• SNOW Certified Application Developer.
• IAT Level III Certification: CASP+, SECURITYX, CCNP Security, CISA, CISM, CISSP, GCED, GCIH.

Responsibilities

• Support for ITSM integration with ServiceNow development and implementation to meet the design specifications using best practice and out of the box functionality.
• Work with key stakeholders within the program and the ServiceNow functional analyst to ensure successful implementation and rollout and sustainment.
• Support the development of integration between ServiceNow and other enterprise systems.
• Support the development of complex workflows and the development of new data tables within ServiceNow to support ongoing work.
• Will generate reports and dashboards within ServiceNow and participate in peer code reviews. Familiar with CMDB and extend CMDB capabilities.

Skills

ServiceNow development

ITSM integration

DoD experience

Education

Bachelor's Degree in Computer Science or related field

Tools

ServiceNow

Job description

Active DoD Secret Clearance Required- This is Remote with travel to customer for meetingsquarterly

Direct Hire Position

All qualified resumes will be contacted within 24 hours

QUALIFICATIONS

• Bachelor's Degree in Computer Science or related field
• At least (7-9) years of related experience.
• Clearance Requirement: US Citizen with a DoD Secret clearance
• SNOW Certified Application Developer
• Any IAT Level III Certification: CASP+ or SECURITYX or CCNP Security or CISA or CISM or CISSP or GCED or GCIH

RESPONSIBILITIES

This task includes, but is not limited to, the following activities:

• Support for Information Technology Service Management (ITSM) integration with ServiceNow development and implementation to meet the design specifications using best practice and out of the box functionality. Assist the ServiceNow team, service management personnel, enterprise architect, with implementing and sustaining ServiceNow modules.
• Work with the key stakeholders within the program and the ServiceNow functional analyst to ensure successful implementation and roll out and sustainment.
• Support the development of integration between ServiceNow and other enterprise systems.
• Support the development of complex workflows and the development of new data tables within ServiceNow to support ongoing work
• Will generate reports and dashboards within ServiceNow and participate in peer code reviews. Should be familiar with the Enterprise Configuration Management Data Base (CMBD) and will incorporate ServiceNow’s CMDB solution that is extended to include capabilities in the legacy CMDB solution