ServiceNow SOM Developer

Zoho; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Fyerx is seeking a ServiceNow SOM Developer with 2–4 years of hands-on experience in ServiceNow SOM (Service Operations Workspace). You will work with senior developers to configure, customize, test, and support SOM solutions based on business requirements.

The role requires 2–4 years of development experience and deep understanding of the ServiceNow platform, including Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and UI Actions.

Qualifications

• 2–4 years of ServiceNow development experience.
• Hands-on experience with SOM workspace (Service Operations Workspace).
• Good understanding of ServiceNow platform configuration and development.

Responsibilities

• Configure and develop ServiceNow SOM workspace components.
• Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and UI Actions.
• Work with Flow Designer and basic REST API integrations.
• Configure workspace pages, forms, lists, and related UI components.
• Troubleshoot and resolve issues during development and production support.
• Participate in unit testing, defects, deployments, and documentation.
• Collaborate with senior developers, consultants, and business teams.

Skills

ServiceNow dev

SOM workspace

Business Rules

Client Scripts

Script Includes

UI Policies

ACLs

Flow Designer

REST APIs

Troubleshooting

Education

CSA certification

Tools

UI Builder

Now Experience Framework

Job description

Total Experience Required: 2–4 years overall, with relevant ServiceNow experience

Relevant Experience Required: 2–4 years in ServiceNow SOM / Service Operations Workspace

Mandatory Certification: ServiceNow Certified System Administrator (CSA) preferred/required as per project

Job Summary

We are looking for a ServiceNow SOM Developer with 2–4 years of experience to join our ServiceNow delivery team. The candidate should have hands-on experience with ServiceNow SOM (Service Operations Workspace) and a good understanding of ServiceNow development and configuration. The role will involve working with senior developers and architects to configure, customize, test, and support SOM solutions based on business requirements.

Key Responsibilities

• Work on ServiceNow SOM / Service Operations Workspace configuration and development.
• Configure and customize SOM workspace components based on requirements.
• Develop and maintain ServiceNow components such as Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, etc.
• Work with Flow Designer and basic ServiceNow integrations.
• Support development and configuration of workspace pages, forms, lists, and related UI components.
• Troubleshoot and resolve technical issues during development and production support.
• Participate in unit testing, defect fixing, deployments, and documentation.
• Work closely with senior developers, functional consultants, and business teams.
• Follow ServiceNow development standards and best practices.

Requirements

• 2–4 years of ServiceNow development experience.
• Hands-on experience with ServiceNow SOM / Service Operations Workspace.
• Good understanding of ServiceNow platform configuration and development.
• Experience with Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and UI Actions.
• Basic understanding of Flow Designer and REST APIs.
• Good understanding of ServiceNow tables, forms, lists, roles, and update sets.
• Good troubleshooting and communication skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) certification.
• Experience with UI Builder / Now Experience Framework.
• Exposure to ITSM, CSM, FSM, or other ServiceNow modules.
• Experience working in Agile/Scrum teams.