ServiceNow Solutions Architect

Procom Consultants Group; Orrville (OH); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading IT services provider is seeking a ServiceNow Solutions Architect for a contract position in Orrville, OH. The successful candidate will have over 8 years of experience with the ServiceNow platform, focusing on developing technical solutions that meet business needs. Key responsibilities include design, implementation, and communication of technical concepts to various audiences. This role requires a ServiceNow Certified Implementation Specialist certification and knowledge of integration with multiple systems. This assignment is expected to last over 4 months with an ASAP start date.

Qualifications

• 8+ years of experience working with ServiceNow.
• Knowledgeable with the ServiceNow platform suite.
• Experience with Incident, Problem, Change, and Service Catalog.

Responsibilities

• Develop technical solutions on the ServiceNow platform to meet business needs.
• Design, implement, and support ServiceNow platform solutions.
• Communicate complex technical concepts in business terms.

Skills

ServiceNow expertise

Technical problem-solving

Integration with multiple systems

ServiceNow Discovery

Scripting and security best practices

Organizational skills

Education

ServiceNow Certified Implementation Specialist certification

Job description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

ServiceNow Solutions Architect

On behalf of our client, Procom Services is searching for a ServiceNow Solutions Architect for a contract opportunity in Orrville, OH.

Job Details

• The ServiceNow Solutions Architect will be responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
• 8+ years of experience working with ServiceNow.
• Knowledgeable with the ServiceNow platform suite.
• Experience with Incident, Problem, Change, Service Catalog, Request, CMDB and Knowledge.
• Experience with integration with multiple LDAP, SSO, SCCM, SCOM, SMS Integration and other Infrastructure tools.
• Excellent knowledge of ServiceNow Discovery, Service Watch, Orchestration, Performance Analytics.
• Familiar with ServiceNow scripting and security best practices.
• Competent in organizing, planning and prioritizing work in a fast‑paced environment.
• ServiceNow Certified Implementation Specialist certification is desired.
• Ability to convey complex technical concepts in understandable business terms.
• Consults with business analyst/project manager to develop appropriate technical solutions.
• Advises on options, risk and impacts on business processes and technical architecture.
• Communicates technical problems and solutions to both technical and non‑technical audiences.
• Perform productively at many levels, from the abstract world of enterprise architecture to the concrete day‑to‑day world of coding, in order to produce the final deliverable desired by the client.
• Design, implement, integrate and support ServiceNow platform solutions.
• Create documents that specify strategy, assessment, or design in a way that delivers obvious value to the client and is understandable by any stakeholder.
• Work closely with clients, subject matter experts and the client's team to understand requirements, establish priorities and project scope, and manage expectations and project delivery.

Start Date

ASAP

Assignment Length

4+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.