ServiceNow Senior Technical Consultant – IT Asset Management (ITAM)

Sira Consulting, an Inc 5000 company; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Sira Consulting, an Inc 5000 company in the United States, seeks a Senior Technical Consultant - ITAM to implement and optimize ServiceNow IT Asset Management solutions across hardware, software, cloud, and enterprise assets.

You will lead discovery, design workshops, and integrations with CMDB, Discovery, ERP, and procurement to drive compliance and cost optimization. CIS-HAM/CIS-SAM preferred; USC or GC visa requirements apply.

Qualifications

• 5+ years of ServiceNow experience.
• Strong experience with SAM Pro and/or HAM Pro implementations.
• Understanding of software licensing models and compliance.
• Experience integrating Discovery, CMDB, and ITAM solutions.

Responsibilities

• Implement ITAM products including HAM Pro and SAM Pro.
• Lead discovery, requirement gathering, and design workshops.
• Design software normalization, reclamation, optimization, and compliance workflows.
• Support technology asset governance and operational excellence.
• Develop integrations with procurement, CMDB, discovery, and ERP systems.
• Conduct platform configuration, testing, and deployment.
• Provide guidance on software licensing and hardware asset management best practices.

Skills

ServiceNow

ITAM

SAM Pro

HAM Pro

Software Licensing

CMDB integration

Tools

SAM Pro

HAM Pro

Discovery

CMDB

Job description

Role :- Senior Technical Consultant - ITAM

Visa:- USC or GC only

Role Overview

The Senior Technical Consultant - ITAM is responsible for implementing and optimizing ServiceNow IT Asset Management solutions, enabling customers to govern hardware, software, cloud, and enterprise technology assets while improving compliance and cost optimization.

Key Responsibilities

• Implement ITAM products including HAM Pro and SAM Pro.
• Lead discovery, requirement gathering, and design workshops.
• Design software normalization, reclamation, optimization, and compliance workflows.
• Support technology asset governance and operational excellence.
• Develop integrations with procurement, CMDB, discovery, and ERP systems.
• Conduct platform configuration, testing, and deployment.
• Provide guidance on software licensing and hardware asset management best practices.

Required Experience

• 5+ years of ServiceNow experience.
• Strong experience with SAM Pro and/or HAM Pro implementations.
• Understanding of software licensing models and compliance.
• Experience integrating Discovery, CMDB, and ITAM solutions.

Mandatory Certifications

• ServiceNow CSA
• CIS-Hardware Asset Management (CIS-HAM)
• CIS-Software Asset Management (CIS-SAM) preferred