ServiceNow Certified HAM OR SPM OR SAM

Mega Cloud Lab; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

HCL Tech is seeking a Senior Technical Consultant to implement and optimize ServiceNow IT Asset Management solutions, governing hardware, software, cloud, and enterprise technology assets while improving compliance and cost optimization.

The role requires 5+ years of ServiceNow experience, strong HAM Pro and SAM Pro experience, and expertise in integrations with Discovery, CMDB, and ERP systems. Remote-USC/GC candidates are considered.

Qualifications

• 5+ years of ServiceNow experience.
• Minimum 3 years implementing SPM/PPM.
• Strong experience with HAM Pro and/or SAM Pro.
• Experience integrating Discovery, CMDB, and ITAM solutions.
• Mandatory CSA; CIS-HAM; CIS-SAM preferred.

Responsibilities

• Implement ITAM products including HAM Pro and SAM Pro.
• Lead discovery, requirement gathering, and design workshops.
• Configure asset lifecycle management processes.
• Design software normalization, reclamation, optimization, and compliance workflows.
• Support technology asset governance and operational excellence.
• Develop integrations with procurement, CMDB, discovery, and ERP systems.
• Conduct platform configuration, testing and deployment.
• Provide guidance on software licensing and hardware asset management best practices.

Skills

ServiceNow

ITAM

HAM Pro

SAM Pro

Software Licensing

PMO governance

Tools

Discovery

CMDB

ERP integrations

Job description

Job Role: ServiceNow Certified HAM OR SPM OR SAM

Location – Remote- Only USC/GC

Contract through HCL Tech

Role Overview

The Senior Technical Consultant - ITAM is responsible for implementing and optimizing ServiceNow IT Asset Management solutions, enabling customers to govern hardware, software, cloud, and enterprise technology assets while improving compliance and cost optimization.

Key Responsibilities

• Implement ITAM products including HAM Pro and SAM Pro.
• Lead discovery, requirement gathering, and design workshops.
• Configure asset lifecycle management processes.
• Design software normalization, reclamation, optimization, and compliance workflows.
• Support technology asset governance and operational excellence.
• Develop integrations with procurement, CMDB, discovery, and ERP systems.
• Conduct platform configuration, testing and deployment.
• Provide guidance on software licensing and hardware asset management best practices.
• 5+ years of ServiceNow experience.
• Minimum 3 years implementing SPM/PPM solutions.
• Experience working with PMOs and portfolio governance teams.
• Knowledge of Agile and Waterfall project methodologies.
• Required Experience
• 5+ years of ServiceNow experience.
• Strong experience with SAM Pro and/or HAM Pro implementations.
• Understanding of software licensing models and compliance.
• Experience integrating Discovery, CMDB, and ITAM solutions.

Mandatory Certifications

• ServiceNow CSA
• CIS-Hardware Asset Management (CIS-HAM)
• CIS-Software Asset Management (CIS-SAM) preferred

Preferred Skills

• HAM Pro
• SAM Pro
• Discovery
• CMDB
• Software Compliance
• SaaS License Optimization
• Cloud Asset Management

Skills: itam,ham,sam,csa,servicenow,spm