ServiceNow Senior Developer

Guidehouse; United States; Remote; USD 106,000 - 176,000; Full time

Benefits offered by this job

Medical

Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Employee Referral Program

Health Savings Account

Transit and Parking

Job summary

Guidehouse is seeking a senior ServiceNow Developer in the United States to design, develop, and maintain enterprise IT service management solutions on the ServiceNow platform. You will collaborate with stakeholders to translate requirements into scalable platform improvements and support ongoing administration and releases.

The role requires strong JavaScript skills, hands-on experience with ServiceNow modules, and a minimum of six years in a similar technical role.

Qualifications

• Bachelor's degree required.
• Minimum 6 years of professional experience.
• US Citizenship is contractually required.
• Strong experience developing on the ServiceNow platform in a senior developer role.
• Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.
• Proficiency with JavaScript and related ServiceNow tools.
• Experience analyzing requirements and delivering high-quality implementations.

Responsibilities

• Design, develop, configure, and maintain ServiceNow solutions supporting ITSM and platform capabilities.
• Develop and enhance custom apps, workflows, UI components, business rules, client scripts, and automation.
• Partner with stakeholders to translate needs into technical solutions and scalable platform improvements.
• Support ServiceNow platform administration including incident resolution and performance optimization.
• Collaborate with cross-functional teams to implement best practices and maintain alignment with standards.
• Participate in code reviews, testing, deployment, and ongoing support of ServiceNow releases.

Skills

ServiceNow development

JavaScript

Workflow automation

System integrations

Requirements analysis

Team collaboration

Education

Bachelor's degree

Tools

REST/SOAP APIs

MID Server

Flow Designer

IntegrationHub

Job description

Job Family: SAAS/PAAS/Cloud Application Development

Travel Required: Up to 25%

Clearance Required: None

What You Will Do:

• Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities.
• Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform.
• Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements.
• Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization.
• Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards.
• Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.

What You Will Need:

• Bachelor’s degree is required.
• Minimum SIX (6) years of professional experience.
• US Citizenship is contractually required.
• Strong experience developing on the ServiceNow platform in a senior developer or similar technical role.
• Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.
• Proficiency with JavaScript and other relevant ServiceNow development tools and technologies.
• Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.
• Strong problem-solving, communication, and collaboration skills.
• Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting.
• Selected candidate must be willing to travel up to 25%.

What Would Be Nice To Have:

• ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications.
• Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns.
• Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities.
• Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches.
• Prior experience supporting enterprise-scale ServiceNow implementations in a large organization.

The annual salary range for this position is $106,000.00-$176,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include:

• Medical
• Rx
• Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account
• Health Care & Dependent Care
• Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement
• Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus.

Guidehouse is an Equal Opportunity Employer- Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.